In this podcast Iain Pringle will explore how “Joyalty”, or surprising customers with moments of magic, can improve customer engagement. With special guests Adam Posner and Simon Tavernier.
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In this podcast Iain Pringle will explore how loyalty programs can work for brands that appear to have no loyalty problem at all. So how do sports clubs use loyalty …
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One of Iain’s Pringle most listened podcasts to date have been “why loyalty?” it seems only fitting to cover off the alternative by asking “why NOT loyalty”? With special special …
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In this podcast Ian Pringle discusses the growth of the loyalty market in South Africa and explores how it has become one of the leading loyalty markets in the World. …
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In this podcast Iain Pringle explores changing customers needs across Europe and Australia with special guests Charlie Hills and Adam Posner.
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In this episode Iain Pringle explores winners, losers and drivers of success in retail loyalty in the less well documented categories away from grocery, fuel and travel. With special guests …
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Podcast 49 is out now. In this episode Iain Pringle reviews Loyalty CXM which was held in Zurich in March 2023. With Cristina Ziliani and Pavel Los.
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In this episode Iain Pringle discusses the questions asked most – what can loyalty deliver for me and what are my benchmarks for success. With special guests David Andreadakis from …
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In this episode Iain Pringle discusses Starbucks Odyssey and explore what the future holds for web3 and other NFT activities. With special guests Chris Miller and Gabriele Giancola.
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