IAG Loyalty delivered strong FY2025 growth, with €2.65bn external revenue and €548m operating profit. Avios issuance rose 13% to 200bn, while holiday and partner revenues expanded. The segment remains a …
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Joint report by IAG Loyalty / Skift covers today’s rapidly evolving marketplace, where customer loyalty is undergoing a significant transformation. At a macro level, the global loyalty management market, which …
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By simply linking a debit or credit card to their BA Executive Club account, shoppers can now easily collect Avios with every purchase spent across 150+ stores at Bicester Village, …
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Avolta’s Red By Dufry loyalty program and IAG Loyalty have teamed up to make it more rewarding for British Airways Executive Club and Iberia Plus members to shop at the …
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The new B2C solution incorporates modern airline retailing concepts, creating a better transaction experience and boosting revenue
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Rob McDonald, CCO of IAG Loyalty, revealed that over the past year and a half, more than 250,000 members had connected their accounts. This has led to a substantial flow …
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Partnership with IAG Loyalty will see Finnair Plus loyalty programme adopt Avios as its new currency in 2024 • Finland’s flag carrier joins IAG airlines British Airways, Iberia, Aer Lingus …
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What’s the point of loyalty in a cost-of-living crisis? How does consumer behaviour change during times of economic uncertainty?
