BookinGuru and Palladium Hotel Group have launched a pilot at Palladium’s Ibiza properties to elevate the guest experience. The platform lets guests book curated local experiences and transport services within …
Article Tag: GuestExperience
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Danville Hotel Collection has chosen Mews as its property management platform to support its growing portfolio of boutique hotels. The unified system will streamline operations, reduce manual work, and enhance …
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“Our most loyal Guests know they get the greatest value when they choose Spirit, and now the Free Spirit Travel More Mastercard makes flying with us even more rewarding,” said …
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As the first IHG property worldwide to integrate NuCalm’s full Sleep Performance Suite including the acclaimed DeepSleep program, InterContinental Singapore transforms every guestroom into a personalized haven for physical and …
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Kempinski Hotels has strengthened its commitment to luxury hospitality with three strategic appointments in wellness, experiences, and gastronomy, forming a dedicated Product & Experience team. These leadership changes aim to …
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Wilding Hotels, a leading name in nature-focused luxury hospitality in the USA, has partnered with Volo Solutions to introduce digital in-room concierge tablets across its portfolio. This strategic collaboration is …
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Spirit Airlines announced it is expanding onboard comfort and boosting the benefits of its Free Spirit loyalty program as part of the airline’s latest initiative to elevate the Guest experience.
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Accor published update on their upgraded Contact Centers guess experience, spanning 1200+ advisors, 17 languages and 5 continents. Contact Centers serve as a critical touchpoint for guests worldwide, blending human …
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Guests of InterContinental can now seamlessly traverse time zones using Timeshifter’s pioneering jetlag-combatting technology, one of several initiatives being introduced to help fight travel fatigue.
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A leading reservation platform redefines luxury hospitality, offering an all-in-one solution for reservations, events, bespoke guest experiences and more.




