Article Tag: GenAI

56% of U.S. consumers surveyed report using generative AI during the holiday shopping season. Among those users, AI-powered product discovery and deal hunting were the top holiday shopping use cases, …

Now in beta with select partners, Message Maestro is the first step in Proximity’s wider AI roadmap, combining brand safety, customer insight, and human connection to redefine the art of …

As GenAI becomes increasingly integrated into daily life, concerns about security and transparency are rising. Despite rapid adoption of the technology, skepticism persists: Nearly three-quarters (74%) of respondents familiar or …

Under this agreement, UOB will leverage Accenture’s suite of AI capabilities, including the AI Refinery™ platform, to accelerate the bank’s adoption of GenAI. The initiative aims to improve operational efficiency, …

New APIs for car, activities, insurance, and air unlock end-to-end trip packaging for B2B partners, while the new Reservation Management API saves hotels an estimated 8 million hours and $120 …

AI adoption in customer service is increasingly focused on implementing proactive solutions that allow businesses to anticipate customer needs and address potential issues before they escalate. This shift from reactive …

9th annual QorusDocs benchmark survey indicates that AI-powered proposal management software is revolutionizing proposal development and RFP responses.

New AI-powered conversational shopping experience brings boutique personalization to the digital retail space. Personalized style searches powered by Google Cloud’s GenAI transform online shopping into a boutique experience.

These upgrades are set to improve customer acquisition, retention, conversion, and data insights, driving operational efficiency and supporting smarter business decisions.

A Bain & Company survey of 700 online shoppers in the US found that 71% of consumers say they are not aware of having used generative AI in their online …