Paytronix launched SMS Enrollment for convenience stores and SMS Enrollment Verification for restaurants and c-stores. Guests can join loyalty programs in seconds using only their phone number, reducing checkout friction …
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At NRF 2026, Burger King CDO Thibault Roux detailed how fixing fragmented POS systems and standardizing network infrastructure across 6,600+ locations became the foundation of the brand’s digital turnaround. Partnering …
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Grubhub’s parent company, Wonder, has acquired Claim, a cash-back rewards app that automatically recognizes in-person restaurant purchases without codes or scans. The move expands Grubhub’s reach beyond delivery, giving its …
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Olo has acquired Spendgo to launch Olo Loyalty, integrating rewards directly into its ordering, payments, and marketing tools. The move creates unified guest profiles, clearer attribution, and stronger personalisation to …
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In The Brand Vortex, Chidley challenges traditional branding models built on messaging, positioning, and rational decision-making. Drawing from behavioral science, psychology, and decades of real-world practice, he presents a new way …
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Strong customer sentiment doesn’t always translate to strong execution, and that gap can erode market share and brand trust.
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The inaugural report identifies which brands are creating experiences that build the strongest connections with consumers today.
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The fully managed, continuously evolving solution provides owners with branded, high-converting websites, online ordering, loyalty programs, and social media marketing without requiring any technical expertise.
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“Earning loyalty in delivery comes down to the details,” said Sarah Beckett, Vice President of Sales and Marketing at Intouch Insight. “Our findings show that accuracy, speed, and even a …
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J.D. Power report: Hotel Management Companies Face Food and Beverage, Facilities Maintenance Challenges as Operating Expenses Rise
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