American’s Chief Customer Officer Heather Garboden apologizes for major travel disruptions caused by Winter Storm Fern. Five hubs, especially DFW, were heavily impacted by record conditions and staffing challenges. She …
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American Airlines is enhancing its mobile app to help customers manage travel disruptions more easily. New features provide real-time, self-service options like rebooking, bag tracking, and digital vouchers in one …
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Collinson International, a global leader in the provision of airport experiences, loyalty and customer engagement solutions, and owner and operator of Priority Pass, partners with leading insurance provider, Sompo Insurance …
