At the 2025 IATA AGM, airlines emphasized reinventing loyalty programs with more flexibility, personalization, and cross-partner integration to boost customer retention. Key trends also included leveraging data-driven insights and digital …
Article Tag: AGM
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Willie Walsh Report on the Air Transport Industry / Mehmet Tevfik Nane, Chair of the IATA Board of Governors / Big Picture Panel Summary / CEO Insights Panel Summary
