Surprise a cappella performance featuring Devine, George Kittle, Bijan Robinson and Jordan Mailata at San Francisco’s Ferry Building crowned the winner of the Marriott Bonvoy Super Bowl Sleepover Suite. (Image: …
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At NRF 2026, Burger King CDO Thibault Roux detailed how fixing fragmented POS systems and standardizing network infrastructure across 6,600+ locations became the foundation of the brand’s digital turnaround. Partnering …
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Starting March 10, Starbucks is transforming its flagship loyalty program, shifting away from a simple payment-linked points system toward a more dynamic, behaviour-focused tier model designed to boost customer engagement …
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2025 reaffirmed the strategic importance of loyalty, with brands across travel, retail, and QSR launching or relaunching programmes. At the same time, growing similarity across propositions exposed the risk of …
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For the first time, parents can add their kids directly to a MyLowe’s Rewards™ profile—unlocking a Kids Club experience that blends hands-on building, digital badging and in-store moments of human …
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New tech investments predict higher employee engagement, but most employees are using AI tools their employers don’t know about. Poor experiences for new hires, customer-facing and part-time employees threaten to …
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Surprise a cappella performance featuring Devine, George Kittle, Bijan Robinson and Jordan Mailata at San Francisco’s Ferry Building crowned the winner of the Marriott Bonvoy Super Bowl Sleepover Suite.
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Featuring: Andy Chalcroft, VP, Head of Co-brand North America & Global CoE, Visa; Brendan Boerbaitz, Principal, Deloitte Consulting LLP; Jaci Smith, CEO, Blackbook; Altaf Rizvi, Head of Product – Traveler …
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“Trust is migrating from institutions to individuals, and increasingly to machines as well,” O’Connell says. “That shift fundamentally changes how brands need to show up if they want to remain …
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A proven technology executive with 30 years of experience scaling world-class software businesses, Maynard will lead Qualtrics as its AI solutions give organizations a deeper understanding of the people they …
