Featuring: Kristi Gole, Global Hotel Alliance; Ben Lipsey, Air France-KLM; Mehdi Hemici, Accor; Dr Nejib Ben Khedher, Emirates; Oliver Ross, KM Malta Airlines; Bahadir Durak, Pegasus Airlines; Hoa Lan Huong, …
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“Our success comes from putting our guests at the center of everything we do,” said Ha Ly, Head of Marketing at Pokeworks. “In 2025, we turned that focus into innovation, …
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Under the agreement, Stran will develop and provide tailored gift options for reward redemption, helping the gaming company recognize and celebrate its most loyal players through one-of-a-kind gifts, and exclusive …
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Featuring: Kristi Gole, Global Hotel Alliance; Ben Lipsey, Air France-KLM; Mehdi Hemici, Accor; Dr Nejib Ben Khedher, Emirates; Oliver Ross, KM Malta Airlines; Bahadir Durak, Pegasus Airlines; Hoa Lan Huong, …
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The new Scenic & Emerald Rewards will combine the existing status points from the previous two programs into a single consolidated balance, providing members with one streamlined account and a simpler way …
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For the first time, travellers can book flights on either carrier using cash, TrueBlue points or MileagePlus miles, providing additional flexibility in how they search, shop and pay. When searching …
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The survey, which examined how consumers engage with sustainability and re-commerce options across their shopping journey, reveals a marketplace where values, price, and product quality collide, making clear, accurate product …
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Pizza Hut teamed up with Backstreet Boys members (and heart throbs!) Nick Carter and Howie Dorough to create a series of social spots inspired by their hit Shape of My …
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Customer journeys are growing more complex and data-driven, but many organizations remain constrained by fragmented insights and static CX models that are difficult to scale. A new resource from Info-Tech Research …
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Southwest Airlines Co. is taking inflight connectivity to new heights with Starlink. Engineered by SpaceX, Starlink will deliver next-generation WiFi across Southwest’s network of 11 countries, allowing Customers to stream, …
