Article News Category: USA & Canada

New findings from Acosta Group’s Convenience Store Shopper Study show that today’s c-store customers shop for convenience but are increasingly motivated by curated product selections and compelling promotions – factors …

At the World Aviation Festival 2025, Mike Petrella (United Airlines, MileagePlus) today outlined how United is transforming loyalty into a human-centric ecosystem built on travel, data, and media. With partnerships …

The festivities kicked off Monday, with airline representatives and crew members surprising unsuspecting passengers with the news that they would receive a $250 voucher, which is good for a roundtrip …

Coveo brings superior AI-Relevance to every point-of-experience, transforming how enterprises connect with their customers and employees to maximize business outcomes.

The transaction will enable organizations to elevate business performance by combining Qualtrics’ best-in-class technology with Press Ganey Forsta’s extensive data, benchmarking and healthcare expertise to create the most complete AI …

Market Research Intellect finds that the Customer Loyalty Program Software Market is driven by the rising need for businesses to retain customers through personalized engagement and rewards. Increasing adoption of …

The new AI agents are embedded within marketing, sales, and service processes to help CX leaders increase operational efficiency and build and nurture lasting customer relationships by automating processes and …

With PayPal’s BNPL offering, shoppers can split purchases into convenient payments and earn cash back, thus making their money go further during the holidays. PayPal is also introducing Pay Monthly3 …

MileagePlus members who are new to Instacart can also enjoy 5,000 bonus MileagePlus bonus miles when they sign up and complete four orders, and can earn an additional 5,000 miles if …

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