Article News Category: Telecom, Media & Social Media

Partnership aims to integrate Etihad Guest Miles and Smiles platforms, enhance destination marketing efforts, and explore business and knowledge-sharing opportunities

This marks a milestone in e&’s journey to becoming a global technology powerhouse, highlighting its bold commitment to empowering people and businesses with a full suite of digital experiences, platforms, …

The partnership aims to incorporate smart contracts to simplify loyalty management for Hong Kong’s merchants, marking a significant step forward for Circle, the issuer of the USDC stablecoin.

All you need to know this week about loyalty & CX: GLO WAF Interview: Danielle Brown, Plusgrade • GLO Interview: Natalie Doutres & Gokce Evirgen on Amadeus’ loyalty solutions • …

All you need to know this week about loyalty & CX: GLO Interview: Vijay Dheap, RozieAI solutions in AI-powered language customer experiences • airBaltic • American Airlines • Air Canada …

Ooredoo, Qatar’s leading telecommunications operator and ICT provider, is proud to announce that talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has become one of its Nojoom …

B2B sales is undergoing a transformative evolution due to emerging technologies, especially generative AI (gen AI). While the fundamental role of sales—building trust and creating value—remains, tools like gen AI …

FNB eBucks was the dominant brand, winning five awards across various categories, mirroring its success from 2023.

Now, eligible Shopify Plus and Advanced sellers in the U.S. can join YouTube’s affiliate program through Google and YouTube apps available on the Shopify platform. This program allows Shopify merchants …

McKinsey & Co. published an interesting article on experiential loyalty and the effect of “delight” for customers. The report covers: the definition of ‘customer delight’, economic impact, drivers of delight, …