Article News Category: Telecom, Media & Social Media

With Cheer Points, Hutch cements its shift from being merely a telecom provider to a lifestyle facilitator—offering real-world value that resonates with everyday moments. Whether you’re planning a weekend outing, …

By fusing Wavenet’s predictive intelligence platform, Sense AI for customer experience, with CSG’s real-time engagement capabilities, the solution empowers operators to shift from reactive to predictive engagement delivering personalized, high-impact …

Deloitte’s new agentic AI solution helps empower telcos to scale end-to-end AI solutions across their operations and customer experience, which can help accelerate automation and transform performance.

GLO sat down with Antonio Ricciardi, SVP of Consumer Intelligence and Engagement at e&, to discuss the continued evolution of the Smiles platform. From car washes to shopping malls, AI, …

Standard Chartered Bank (Hong Kong) and dentsu Hong Kong were crowned Best of Show – Brand and Best of Show – Agency at the Loyalty and Engagement Awards Hong Kong …

Anantara Maia Seychelles Villas has partnered with marine conservation and education specialists WiseOceans to introduce an exclusive Marine Discovery Programme, offering guests a rare opportunity to engage with the vibrant underwater …

At the center of every OtterBox innovation is a deeper goal to affect positive, lasting change. In partnership with the OtterCares Foundation, OtterBox gives back by inspiring kids to change …

The Excelerator Partner program aims to strengthen long-term partnerships and foster loyalty by providing expert guidance, robust resources, and a partner experience that benefits their business and customers.

RCS for Business offers branded messages, rich and interactive features, and advanced analytics such as read receipts. Businesses can build trust with their customers thanks to messages coming from a …

GLO presents its 3rd annual and much-anticipated Global Loyalty Predictions 2025 report, based on insights and interviews with 19 global loyalty experts – revealing the biggest trends, challenges, and innovations …