T-Mobile Poland has officially launched Magenta AI, a smart virtual assistant embedded within its Mój T‑Mobile app. Powered by Perplexity’s advanced AI engine, the assistant is designed to enhance customer …
Article News Category: Telecom, Media & Social Media
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The initiative is designed to provide added value to Vodafone customers by offering exclusive perks, discounts, and partner deals accessible via the My Vodafone app. The “Thank You” loyalty programme …
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MTN Nigeria, the nation’s leading telecommunications provider, has announced the launch of the “MTN Mega Billion Promo,” a bold, 12-week nationwide consumer promotion designed to celebrate, reward its loyal customers …
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Hutch Sri Lanka Strengthens Customer Experience with New “Cheer Points” Loyalty Programme
by GLOby GLOWith Cheer Points, Hutch cements its shift from being merely a telecom provider to a lifestyle facilitator—offering real-world value that resonates with everyday moments. Whether you’re planning a weekend outing, …
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Wavenet and CSG Launch AI-Powered Real-Time Promotions to Transform Telecom CX at DTW – Ignite 2025
by GLOby GLOBy fusing Wavenet’s predictive intelligence platform, Sense AI for customer experience, with CSG’s real-time engagement capabilities, the solution empowers operators to shift from reactive to predictive engagement delivering personalized, high-impact …
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Deloitte launches Agentic AI Blueprint to help unlock US$150 billion in value for telecom organizations
by GLOby GLODeloitte’s new agentic AI solution helps empower telcos to scale end-to-end AI solutions across their operations and customer experience, which can help accelerate automation and transform performance.
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GLO sat down with Antonio Ricciardi, SVP of Consumer Intelligence and Engagement at e&, to discuss the continued evolution of the Smiles platform. From car washes to shopping malls, AI, …
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Standard Chartered Bank (Hong Kong) and dentsu Hong Kong were crowned Best of Show – Brand and Best of Show – Agency
by GLOby GLOStandard Chartered Bank (Hong Kong) and dentsu Hong Kong were crowned Best of Show – Brand and Best of Show – Agency at the Loyalty and Engagement Awards Hong Kong …
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Anantara Maia Seychelles Villas Partners with WiseOceans to Launch Exclusive Marine Discovery Programme
by GLOby GLOAnantara Maia Seychelles Villas has partnered with marine conservation and education specialists WiseOceans to introduce an exclusive Marine Discovery Programme, offering guests a rare opportunity to engage with the vibrant underwater …
