Article News Category: Sector specific

The Why Travel report highlights five key themes that are shaping tomorrow’s journeys: Travel as Expression (where identity and aesthetics drive choices), Travel with Purpose (where curiosity and meaning replace …

The benchmark report covers data from boutique chains to multinational brands. It examines how clienteling changes customer behavior: influencing more purchases, reducing time between purchases, and driving higher spend. The …

New findings from Acosta Group’s Convenience Store Shopper Study show that today’s c-store customers shop for convenience but are increasingly motivated by curated product selections and compelling promotions – factors …

A new study by adMarketplace reveals consumers are rapidly embracing AI for search and product discovery, transforming how they research, compare, and purchase products online.

Market Research Intellect finds that the Customer Loyalty Program Software Market is driven by the rising need for businesses to retain customers through personalized engagement and rewards. Increasing adoption of …

The report highlights SessionM, Ebbo, SailPlay among the top companies that are actively shaping the future of the Loyalty Management Startups/SMEs Companies Assessment.

AI and machine learning are redefining digital experience platform market trends by enabling predictive personalization, real-time recommendations, and data-driven decision-making, strengthening brand-customer connections.

Fauchon L’Hôtel Paris’s 2025 survey of luxury travel advisors found that today’s high-end travellers value authentic local experiences and warm, personalized service far more than brand uniformity, loyalty programmes, or …

Hyatt’s Inclusive Collection released its first-ever Time Rich Report, showing that 82% of Americans feel they lack quality time with loved ones and 62% view travel as a key way …

The survey highlights the impact of evolving customer behaviors, economic pressures, and the impact of AI-driven shopping experiences on the 2025 holiday shopping season and major deal-day events. Results validate …