“The Future of Accessible Beauty,” a comprehensive research study from its 2024 capstone initiative focuses on consumers who are traditionally overlooked due to physical, emotional, social, or economic limitations. The …
Article News Category: Sector specific
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NICE International Happiness Index 2024 report: how AI amplifies the human touch to increase customer happiness and loyalty
by GLOby GLOThe number one benefit of AI in the eyes of consumers is resolving issues faster (selected by 41%) followed by not having to repeat themselves (36%). In the US, 30% …
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New Contactless Payments & Digital Ticketing Reports – Contactless Payment Transactions to Hit $15.7 Trillion Globally by 2029, as Soft Point-of-Sale & Ticketing Roll-outs Accelerate Growth
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In an interview with PYMNTS, Paco Underhill, a psychologist and retail consultant and author of “Why We Buy,” discussed how the wealth concentration among older consumers is shifting loyalty dynamics.
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D-edge covers implications of Digital Markets Act implementation for hospitality and hotels industries, including significant drop in free traffic, increased dependence on paid traffic, rising distribution costs, unfavourable shift in …
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PYMNTS report Consumers’ Co-branded Card Preferences: Travel-Related Co-Branded Cards’ Consumers spending can reach Over $1,500 per Month
by GLOby GLOThe report, based on surveys with more than 3,000 U.S. consumers, showed that when it comes to co-branded cards, loyalty points and rewards granted in exchange for using the cards …
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The latest Mastercard-CrescentRating Global Muslim Travel Index (GMTI) 2024 emphasizes the evolving demographics of the travel sector, particularly the rising significance of female and young travellers under 40, as well …
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Fetch Research: CMOs Increasingly Value Long-Term Consumer Relationships, Yet Many Still Under Invest
by GLOby GLOStudy from Fetch reveals CPG, retail and restaurant marketers prioritize retention ahead of acquisition, in light of fragmented consumer spend and attention
