Article News Category: Sector specific

OAG surveyed 2,000 North American travelers in April 2024 to analyze what services, ticket inclusions and rewards programs are driving purchasing behaviors.

In response to evolving consumer demands, merchants across MENA are embarking on ambitious digitization journeys and adopting innovative payment strategies. As digital commerce moves beyond the early adoption phase, the …

Thynk guide dives into details how hotel CRM systems enhance guest experiences and loyalty through data-driven personalization, operational efficiency, and targeted marketing, requiring a strategic approach to selecting and implementing …

CBRE analyzed the loyalty programs of 5 major U.S. public hotel companies (Choice, Hilton, Hyatt, Marriott and Wyndham). 11% increase in hotel loyalty program members led to a 5% increase …

MSC Cruises today published its 2023 Sustainability Report with a performance review of the 12-month period in the areas of environment, social and governance. The report also includes information on …

The Luxury Playbook provides an overview of these opportunities and challenges for the year to come, with a view to help brands build resilience in the face of growing market …

SimplyCodes’ 2024 Coupon Codes Sentiment Report reveals that a majority of online shoppers (54%) have increased their search and usage of promo codes over the past year.

Nine of Hilton’s brands are included on the annual Hotels 50 report. Every year, Brand Finance conducts the world’s largest study on brand valuation for 5,000 of the biggest brands …

PYMNTS report zooms into zillennials — 90’s kids who turn 25 to 33 this year. These younger millennial and older Generation Z consumers form a distinct micro-generation that breaks the …

Kobie published latest The Heart of Loyalty report 2024 based on survey of more than 4,000 consumers across industries like retail, financial services, travel, hospitality, quick serve restaurants, and more.