Article from Collinson based on the recent research commissioned by Collinson, targeting high-spending credit card users, delved deeper into the value of rewards, benefits, and loyalty programs from a consumer …
Article News Category: Sector specific
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GLO presents its 3rd annual and much-anticipated Global Loyalty Predictions 2025 report, based on insights and interviews with 19 global loyalty experts – revealing the biggest trends, challenges, and innovations …
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GLO presents its 3rd annual and much-anticipated Global Loyalty Predictions 2025 report, based on insights and interviews with 19 global loyalty experts – revealing the biggest trends, challenges, and innovations …
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In today’s digital-first world, customers expect seamless, personalized experiences across multiple channels. A failure to meet these expectations can result in lost loyalty and revenue. The 7 Pillars of Omnichannel …
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Sleep tourism refers to any holiday that incorporates elements designed to improve sleep quality. This can range from booking hotels with high-quality sleep-enhancing amenities to attending dedicated sleep retreats. The …
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New Research Shows Surging Consumer Demand for AI-Banking Services, According to Personetics Global Survey
by GLOby GLOPersonetics surveyed 2,000 banking customers across North America, EMEA, and APAC, finding that 74% would likely display greater loyalty to a bank that helps them achieve their financial goals through …
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Crowne Plaza by IHG Leads the Charge in Blended Travel – New Research Reveals Demand for Seamless Work-Leisure Integration with Return to Office
by GLOby GLOThe Crowne Plaza white paper includes a survey of 296 IHG business and leisure travelers from the U.S. and U.K. conducted with Material via the IHG One Rewards online community between …
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Cruise Planners Unveils New eBook: “How to Leverage AI-Powered Technology” for Travel Advisors
by GLOby GLOThis comprehensive guide explores the transformative impact of artificial intelligence (AI) on the travel industry and offers travel advisors actionable insights to enhance their business operations and client experiences.
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According to Kobie’s article, “Future-Proof Your 2025 Loyalty Strategy with These Key Trends,” today’s most successful programs prioritize personalized, data-driven experiences that foster deeper emotional connections. As 2025 unfolds, businesses …
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Akeneo Releases New Data Detailing Consumer Behavior & the Rationale Behind Product Returns
by GLOby GLOWith 65% of shoppers making holiday returns this year, new data reveals the importance of accurate product information and consistent experiences to build brand loyalty.
