Article News Category: Sector specific

U.S. consumers embrace AI-powered dining experiences, exclusive brand collaborations and elevated personalization – but human connection remains king.

55% of shoppers will be looking for the lowest prices when shopping, while only 5% of retailers believe shoppers will forego loyalty to trade down for cheaper brand alternatives.

Info-Tech Research Group’s newly published blueprint offers retailers a comprehensive guide to navigating the challenges posed by shifting consumer behavior.

Published by McKinsey & Company, the article features Diageo’s Chief Innovation Officer, Mark Sandys, discussing how the company is transforming consumer experience and loyalty through data, innovation platforms, and generative …

The study reveals that more than half of travelers now prioritize tailored experiences, while 66% of Gen Z rely on social media for destination ideas.

Conducted across 12 countries with insights from 2,600 privacy and security professionals, the eighth edition Data Privacy Benchmark Study demonstrates the growing importance of establishing solid data privacy foundations to …

The Adobe 2025 AI and Digital Trends Report outlines a significant shift in how organisations engage with technology, particularly artificial intelligence (AI), to deliver more meaningful customer experiences. Drawing on …

Anantara Koh Yao Yai Resort & Villas, a luxury island hideaway in Southern Thailand’s Phang Nga Bay, has been named one of the world’s 100 most exciting destinations to visit …

The Amadeus Outpayce – Payments at the Airport Report 2024 highlights significant challenges and opportunities in airport payment systems. Based on a survey of 4,500 travelers across France, Germany, the …

Travel technology is in a permanent state of evolution. To remain ahead of this curve, it’s vital to understand the preferences of those who drive this change – travelers themselves. …