The results align with broader industry trends where operators are focused on value and customer retention, particularly as consumers remain sensitive to price increases. Restaurants seem to be betting on …
Article News Category: Sector specific
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A recent study by payment platform PXP reveals that Generation X (aged 45–60) continues to prioritize security and reliability over cutting-edge convenience in their choice of payment methods. Surveying over …
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Shopify report. The growth playbook: Transform your beauty brand into a market leader Tech-driven trends and insights growing on commerce in the beauty industry
by GLOby GLOThe Shopify 2025 Beauty Industry White Paper (EMEA) reveals that brands are prioritising direct-to-consumer (DTC) strategies, omnichannel integration, and customer-centric experiences to drive growth. Key trends include the rise of …
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Stream, Sleep, Stay: What Hotel Guests Really Want in 2025 – J.D. Power 2025 North America Hotel Guest Satisfaction Index (NAGSI) Study
by GLOby GLOThe J.D. Power 2025 North America Hotel Guest Satisfaction Study reveals that modern travelers increasingly expect smart technology, comfort, and convenience—placing high value on in-room smart TVs, mobile app functionality, …
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As global ecommerce matures, the strategies driving success are becoming more nuanced, data-driven, and customer-focused. Shopify’s 2025 Ecommerce Growth Guide offers a timely and practical roadmap for businesses navigating an …
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The seventh annual SAP Concur Global Business Travel Survey, conducted by Wakefield Research from April 30 to May 12, 2025, gathered responses from 3,750 business travelers across 24 countries, 700 …
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Deloitte: Restaurant AI Investments Heat Up, But Adoption Still Appears to be on the Back Burner
by Deloitteby DeloitteWith customer expectations evolving, some restaurant leaders are turning to artificial intelligence (AI) to create new opportunities for growth across their operations. In its new report, “How AI is Revolutionizing …
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New arrivia Report Shows how Generational Travel Behaviors are Reshaping Loyalty Strategy
by GLOby GLOBased on a survey of 1,089 U.S. adults who traveled in the past year, Loyalty and the Changing Traveler examines how Gen Z, Millennials, Gen X and Baby Boomers prioritize, plan …
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Intouch Insight’s 2025 Convenience Store Trends Report Maps the Next-Gen Playbook for Operations & CX Leaders
by GLOby GLOLoyalty has strong potential—but only if properly executed. Data shows that 72% of convenience store shoppers are already enrolled in loyalty programmes, and 85% are willing to join when rewards …
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In 2025, major global airlines are accelerating their shift toward paperless travel by adopting digital check-in, mobile apps, AI assistants, and self-service technologies to streamline passenger experiences. While physical passports …
