Article News Category: Retail, Duty Free, F&B & Dining

Waitrose’s My Waitrose Year in Review shows Fairtrade bananas as customers’ favourite product of 2025, with Essential Waitrose named top brand. Free coffee remained the standout perk, averaging 18.8 drinks …

Zapp has launched a £4.99-a-month subscription with a free one-month trial, offering free delivery and credit-back rewards to drive loyalty in rapid delivery. Built on its digital platform, the scheme …

UK grocery retail in 2025 faced a perfect storm of rising costs, cybercrime, and loyalty fraud. High-profile cyberattacks disrupted operations, while loyalty schemes became fraud targets as pricing and personalisation …

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Tesco’s AI partnership signals a shift in grocery loyalty from rewards to intelligence. Clubcard is becoming a predictive platform powering personalised pricing and offers, while trust and governance grow in …

Mastercard’s Consumer Shopper Snapshot 2025 shows that value for money tops UAE holiday shoppers’ wish lists, the majority make purchases through multiple channels, and they are increasingly turning to AI …

Contentsquare brings AI-driven customer understanding to Shopify’s global commerce ecosystem.

Black Friday and Cyber Monday have become critical data moments, not just sales peaks. As consumers remain cautious, retailers are turning to AI, identity resolution, and real-time customer profiles to …

Swiftly and 7-Eleven launched a nationwide Alcohol Cashback program across 10,500+ 7-Eleven and Speedway stores, delivering real-time, state-compliant savings on beer, wine, and spirits. The initiative combines mobile cashback, loyalty …

The organic trading company Alnatura and the leading bonus program PAYBACK are continuing their successful collaboration and have once again extended their partnership for the long term.