Article News Category: Rankings & Awards

The recognition comes as Etihad continues to expand its network and enhance its award-winning guest experience across all cabins – from its unique three-room suite, The Residence, to First, Business …

Named a Niche Player, Vonage believes this recognition highlights how the company helps companies increase agent productivity and deliver more personalized customer experiences with its innovative AI-powered technologies.

Air Astana has once again secured the Five-Star Major Airline rating from the Airline Passenger Experience Association (APEX)—marking its sixth year in a row to receive this distinction. The accolade …

Fiji Airways is the smallest airline by fleet size ever to earn this honour, and the only airline in Oceania to be recognised.

The Group ranks 3rd globally in the “Travel, Dining & Leisure” category, ahead of other major industry players. It is the top-ranked European company and the only Spanish brand in …

Organised by Sleeper Magazine, the AHEAD Awards celebrate excellence in hospitality design and guest experiences across the Asia region.

The prestigious list recognizes companies that impress with forward-looking ideas, sustainable concepts, and digital thinking. PAYBACK achieved outstanding results in all five categories evaluated: innovative strength, future viability, corporate culture, …

Waldorf Astoria Chengdu’s Infinite Luck Recognized as Michelin‑Selected Restaurant in the 2026 MICHELIN Guide Chengdu.

Enterprises are reshaping loyalty strategies beyond points and rewards, with Everest Group’s Loyalty Platforms PEAK Matrix® Assessment 2025 highlighting 23 providers evolving into AI-driven, modular engagement ecosystems to deliver personalization, …

J.D. Power report: Hotel Management Companies Face Food and Beverage, Facilities Maintenance Challenges as Operating Expenses Rise