Travel agencies state that up to 90% of consumers seek personalised solutions, catering to a rising demand for individualised and seamlessly tailored experiences.
Article News Category: OTAs
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Just under half (48%) of consumers are comfortable engaging with chatbots and AI-powered customer support. Consumers are increasingly less likely to provide companies with direct feedback about bad experiences, so …
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American Express Travel unveiled its annual Trending Destinations list for 2024 on Wednesday, featuring the top 10 vacation spots derived from global American Express Card Member travel bookings and insights …
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Singapore Tourism Board and Klook, leading travel and experiences platform in Asia, launched new travel marketing campaign
by GLOby GLOThe Singapore Tourism Board (STB) and Klook, the leading travel and experiences platform in Asia, are intensifying their collaborative efforts to boost inbound travel to Singapore. The two organizations are …
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GLO interview: Khalid El Bachraoui, Sia Partners on step-by-step structuring of a loyalty program (Full Interview)
by GLOby GLO0:00 – on Sia Partners proposition in Loyalty & CX • 2:50 – on step by step questions you need to address when building or revising a loyalty program • …
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Trip.com’s newly released TripGenie introduces the concept of the Language User Interface, guiding users to detailed itinerary planning, personalized recommendations, and flight and hotel bookings
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