Article News Category: Loyalty Technology & Solutions

“Voice is fast becoming the default interface for customer service,” said Rasmus Hauch, CTO of boost.ai. “By offering both instant, natural interactions and enterprise-grade control, we’re giving businesses the tools …

The renewed agreement focuses on further optimizing the client’s customer service ecosystem through Xiao-I’s flagship solutions. These technologies have been instrumental in delivering seamless, intelligent, and scalable support throughout the …

This collaboration combines TechSee’s breakthrough AI-powered visual automation platform with SOFTEL’s in-depth expertise in omnichannel architecture and contact center modernization, delivering scalable, intelligent service experiences across various industries.

Tie enables e-commerce brands to know who is visiting their website and engage consumers in real time through personalized, timely messaging.

Rekt is the first CPG company with a “brand coin”. The $REKT token, issued in November 2024, rewards early supporters and mirrors the goodwill of the brand. In August 2025, …

As GenAI becomes increasingly integrated into daily life, concerns about security and transparency are rising. Despite rapid adoption of the technology, skepticism persists: Nearly three-quarters (74%) of respondents familiar or …

Unlike typical corporate gift programs, Tinggly positions experiential gifts as both more personal and more sustainable than physical giveaways. The company offsets all experience-generated CO2 emissions, donates 1% of all …

Designed to solve the challenges customers can encounter in accessing their loyalty accounts, the integration unites Rivo’s innovative signed-in shopping experience with Listrak’s industry-leading person-first communications. With real-time data from …

By building rewards, banking, and commerce directly into a single app, Bolt is creating not just another wallet, but a financial operating system for the modern consumer.

The links allow advertisers to connect Pinterest users directly to multiple retailers with in-stock products, creating a smoother path from inspiration to purchase. Early testing shows that ads using these …