Article News Category: Loyalty Leaders Opinions

Insights from Altaf Rizvi, Head of Travel Experience, Amadeus, discussing the key trends shaping loyalty, the opportunities and challenges ahead, and how technology will redefine the industry in 2025.

Featuring: Mehdi Hemici, Accor • Nejib Ben Kedher, Emirates • Kristi Gole, Global Hotel Alliance • Begum Kaya Cizmeci, Pizza Hut Global Brand Team • Brendan Boerbaitz, Deloitte Consulting LLP …

Insights from Guillermo Pucciano, Head of Ancillary, Loyalty, Wallet & Fintech, Sky Airline, discussing the key trends shaping loyalty, the opportunities and challenges ahead, and how technology will redefine the …

Featuring Klaus Walther, Miles & More, Lufthansa • Ali Bin Zayed, EmCan, Emarat Petroleum • Shyam Shah, Loyalty Juggernaut • Ben Lipsey, Flying Blue, Air France-KLM • Martin R. Villanueva, …

Insights from Brendan Boerbaitz, Senior Manager, Deloitte Consulting LLP, discussing the key trends shaping loyalty, the opportunities and challenges ahead, and how technology will redefine the industry in 2025

Featuring Klaus Walther, Miles & More, Lufthansa • Ali Bin Zayed, EmCan, Emarat Petroleum • Shyam Shah, Loyalty Juggernaut • Ben Lipsey, Flying Blue, Air France-KLM • Martin R. Villanueva, …

Featuring: Mehdi Hemici, Accor • Nejib Ben Kedher, Emirates • Kristi Gole, Global Hotel Alliance • Begum Kaya Cizmeci, Pizza Hut Global Brand Team • Brendan Boerbaitz, Deloitte Consulting LLP …

Insights from Martin R. Villanueva, Global Customer Engagement Lead, Ikea, discussing the key trends shaping loyalty, the opportunities and challenges ahead, and how technology will redefine the industry in 2025.

Featuring Klaus Walther, Miles & More, Lufthansa • Ali Bin Zayed, EmCan, Emarat Petroleum • Shyam Shah, Loyalty Juggernaut • Ben Lipsey, Flying Blue, Air France-KLM • Martin R. Villanueva, …

Written by global loyalty experts Evert de Boer and Xiao Yao Chin, the book unravels the dynamics of loyalty currencies  – considered by many as a “black box”  – and …