Featuring: Kristi Gole, Global Hotel Alliance; Ben Lipsey, Air France-KLM; Mehdi Hemici, Accor; Dr Nejib Ben Khedher, Emirates; Oliver Ross, KM Malta Airlines; Bahadir Durak, Pegasus Airlines; Hoa Lan Huong, …
Article News Category: Loyalty Leaders Opinions
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GLO Global Loyalty Predictions™ 2026: Episode 8 – Key Milestones & Developments in Loyalty in 2025
by GLOby GLOFeaturing: Kristi Gole, Global Hotel Alliance; Ben Lipsey, Air France-KLM; Mehdi Hemici, Accor; Dr Nejib Ben Khedher, Emirates; Oliver Ross, KM Malta Airlines; Bahadir Durak, Pegasus Airlines; Hoa Lan Huong, …
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Featuring: Andy Chalcroft, VP, Head of Co-brand North America & Global CoE, Visa; Brendan Boerbaitz, Principal, Deloitte Consulting LLP; Jaci Smith, CEO, Blackbook; Altaf Rizvi, Head of Product – Traveler …
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GLO Global Loyalty Predictions™ 2026: Episode 6 – Leading Loyalty Technologies and Features in 2026
by GLOby GLOFeaturing: Andy Chalcroft, VP, Head of Co-brand North America & Global CoE, Visa; Jaci Smith, CEO, Blackbook; Altaf Rizvi, Head of Product – Traveler Experience, Amadeus; Marcus Puffer, VP Global …
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Featuring: Andy Chalcroft, VP, Head of Co-brand North America & Global CoE, Visa; Jaci Smith, CEO, Blackbook; Altaf Rizvi, Head of Product – Traveler Experience, Amadeus; Marcus Puffer, VP Global …
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2025 reaffirmed the strategic importance of loyalty, with brands across travel, retail, and QSR launching or relaunching programmes. At the same time, growing similarity across propositions exposed the risk of …
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GLO Global Loyalty Predictions™ 2026: Episode 3 – Challenges for the Loyalty Industry in 2025 and Beyond
by GLOby GLOFeaturing: Andy Chalcroft, VP, Head of Co-brand North America & Global CoE, Visa; Brendan Boerbaitz, Principal, Deloitte Consulting LLP; Jaci Smith, CEO, Blackbook; Altaf Rizvi, Head of Product – Traveler …
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GLO Global Loyalty Predictions™ 2026: Episode 2 – Key Milestones & Most Significant Developments in Loyalty in 2025
by GLOby GLOFeaturing: Andy Chalcroft, VP, Head of Co-brand North America & Global CoE, Visa; Brendan Boerbaitz, Principal, Deloitte Consulting LLP; Jaci Smith, CEO, Blackbook; Altaf Rizvi, Head of Product – Traveler …
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GLO Global Loyalty Predictions 2026: Marcus Puffer, VP Global Loyalty Strategy, IBS Software Services
by GLOby GLO2025 marked a shift from AI experimentation to the need for meaningful application in loyalty. As technological transformation accelerates, organisations face the challenge of balancing speed with commercial and operational …
