Article News Category: Loyalty Leaders Opinions

Featuring: Jelena Kezika, Sn. Director Strategy, GHA; James Curry, VP Product & Member Engagement, Emirates; Ali bin Zayed, Senior Manager, Corporate Loyalty, Emarat Petroleum; Ali Ozbay, Regional Director of Marketing …

Interview with Ali Bin Zayed at the Arabian Travel Market in Dubai, May 2024. Topics discussed: Update on the past 12 months; Most notable campaigns to date; On emotional loyalty …

0:00 – Introduction • 01:08 – Idea and philosophy behind the launch of ‘Brilliant” • 02:05 – About experience and emotional loyalty • 03:24 – Differentiating features of “Brilliant” vs. …

All you need to know this week about loyalty & CX: GLO Loyalty Panel at ATM • GLO Loyalty Panel at Aviation Festival Americas • McKinsey • BA • Air …

The Alliance states that the new policy from America undermines the mutually advantageous relationship, potentially alienating faithful customers and upsetting the harmony of the travel distribution system.

Location: London, England, United Kingdom. Click inside to apply.

As retailers strive to satisfy the increasing digital demands of consumers, loyalty programs might pose a challenge, according to research by PYMNTS Intelligence.

Featuring: Luigi Marandola, VP, Global Cobrand & Merchant Partnerships, Visa • Katarina Mescal-Pevzner, Senior VP, Mastercard • Peter Kisbye, CEO, Loyal Solutions • Ram Machiraju, Product Leader, Salesforce • Danielle …

Featuring: Ramya Murali, Principal, Deloitte • Philip Shelper, CEO, Loyalty & Reward Co • Khalid El Bachraoui, Sia Partners • Thomas O’Toole, Kellogg School of Management • Kim Hardaker, Hardaker …

Featuring: Benjamin Lipsey, Head of Flying Blue, Air France-KLM • Mehdi Hemici, Chief Loyalty & Ecommerce Officer, Accor • Jeffrey Goh, CEO Gulf Air Group • Kristi Gole, Head of …