Article News Category: Loyalty Leaders Opinions

0:08 Introduction to SkyTeam’s loyalty proposition • 02:09 On collecting feedback and data within the Alliance • 03:02 On Sky Priority app • 04:28 On intermodal partnerships • 06:36 On …

Emirates, the world’s largest international airline, has further bolstered its presence across Africa, with the introduction of additional flights to Entebbe, Uganda; Addis Abba in Ethiopia; and Johannesburg, South Africa.

As technology continues to evolve at a rapid pace, XEBO.ai projects key trends and innovations that will revolutionize the customer service landscape by 2025.

Qantas customers will continue to be able to fly between Sydney and Lord Howe Island for years to come as part of an agreement with regional airline Skytrans.

A New Book from BCG Provides the Playbook for Harnessing AI to Personalize the Customer Experience.

All you need to know this week about loyalty & CX: GLO WAF Interview: Danielle Brown, Plusgrade • GLO Interview: Natalie Doutres & Gokce Evirgen on Amadeus’ loyalty solutions • …

UN Tourism and easyJet holidays have stepped up their collaboration as they develop a groundbreaking ESG (Environmental, Social, and Governance) Framework for businesses across the sector.

Per SAS, traditional AI to surge, GenAI hype will spring a leak, campaign management will be back in vogue and more.

Virgin Australia and Qatar Airways intend to expand their strategic partnership, signing a Memorandum of Understanding (MoU) to collaborate on a range of sustainability initiatives.

Malaysia Airlines is excited to announce its new strategic partnership with StudentUniverse, the world’s largest and leading student travel platform, aimed at providing affordable travel options for students and young …