Article News Category: Global

The market expansion is supported by advancements in digital booking platforms and increased focus on sustainable luxury travel. Brands are integrating eco-friendly practices, wellness tourism, and immersive cultural experiences to …

The Why Travel report highlights five key themes that are shaping tomorrow’s journeys: Travel as Expression (where identity and aesthetics drive choices), Travel with Purpose (where curiosity and meaning replace …

From earning rewards to racking up likes, new Hotels.com research reveals younger business travelers are pros at getting more out of every work trip.

AI pilots already show impact with dynamic lookbooks and personalized product campaigns driving 50% order growth and 15% increase on time spent on app.

Whether deployed at a stadium, hotel lobby, fast casual dining chain, or retail location, the Factor4 Kiosk empowers customers to engage with gift card programs instantly—on their own time and …

First launched in 2011 exclusively for Azamara guests, AzAmazing Evenings are one-of-a-kind, complimentary cultural celebrations that span the globe from the glaciers of Alaska to the temples of Japan, the …

This addition further strengthens the strategic partnership and enhances travel options between Europe and the Asia Pacific region.

At the World Aviation Festival 2025, a panel of loyalty leaders including Ben Lipsey (Flying Blue, Air France–KLM), Nejib Ben-Khedher (Emirates Skywards), Gerald Schloegl (Lufthansa Miles & More), Markus Puffer …

Market Research Intellect finds that the Customer Loyalty Program Software Market is driven by the rising need for businesses to retain customers through personalized engagement and rewards. Increasing adoption of …

The new AI agents are embedded within marketing, sales, and service processes to help CX leaders increase operational efficiency and build and nurture lasting customer relationships by automating processes and …