Article News Category: Global

Marks & Spencer has launched a pilot store on TikTok Shop in the UK, marking its first step into social commerce to engage younger shoppers and expand its beauty and …

The award-winning program is raising the bar in loyalty by offering more to members: rewards every five nights, a new Titanium tier, and more ways to reach status—faster

Virgin Atlantic has launched its new Autumn/Winter 2025 in-flight menu, featuring a refreshed breakfast concept, seasonal comfort dishes, enhanced wine selections, and a mid-flight margherita pizza — all designed to …

The report highlights a growing shift from room-based performance metrics to more guest-centric measures such as Revenue per Available Guest (RevPAG), which captures the total value of each guest interaction …

The World’s Best Brands list is the result of an independent global survey, which gathered insights from over 90,000 consumers across the world. Respondents evaluated brands based on key criteria …

Choice Hotels is reinventing its Choice Privileges program around emotional connection, more frequent recognition, and experiential rewards—shifting loyalty from transactional points-earning to a more human, memorable, and accessible member experience.

Wyndham Rewards and KrisFlyer have launched a promotion offering Wyndham members a 20% bonus when converting points to KrisFlyer miles from October 28 to December 27, 2025.

As customer expectations rapidly evolve, their perception of traditional loyalty models evolves with it. As a result, many loyalty programs face a widening “value gap” between what members want and …

The airline won multiple awards including ‘Best Business Class in the World’, ‘Best Economy Class in the World’ and ‘Best Airline Lounge in the World’. Qatar Airways also received the …

As CPO, Abha will lead IBS Software’s global product organisation, defining product vision, strategy, and execution across the company’s product portfolio. She will partner closely with engineering, customer success, and …