Article News Category: Global

IAG’s loyalty division performed particularly well, with a 17% rise in Avios points issued and a 15% increase in redemptions. British Airways Holidays also saw steady growth, recording an 8% …

Marketers embracing Agentic AI report up to 23% higher campaign performance, as 60% of consumers now expect AI-powered brand experiences.

Looking ahead, ARC’s NDC working group will reconvene virtually in September and then in person in October 2025. Upcoming discussions are expected to focus on Payment-linked loyalty perks, such as …

In this series of articles, Kim Hardaker explores the powerful and unique connection between loyalty and sustainability. She will examine how loyalty programs can integrate sustainability initiatives, enhance their impact, …

In this series of articles, Kim Hardaker explores the powerful and unique connection between loyalty and sustainability. She will examine how loyalty programs can integrate sustainability initiatives, enhance their impact, …

Fairmont Hotels & Resorts, part of world-leading hospitality group Accor, invites guests to celebrate International Dog Day on August 26 with heartwarming stays that go beyond just “pet friendly”, which ‘Make …

Celebrated musical icon composes album of melodic themes to enliven passenger journey with the ‘World’s Best Airline’ as voted by Skytrax in 2025.

“To be selected by the discerning readers of Travel + Leisure is a true testament to the dedication and passion of our team members around the globe and inspires us …

Choice Hotels International’s award-winning rewards program launches its inaugural sweepstakes, rewarding members with points to redeem unforgettable getaways and VIP access to a racing event with Trackhouse Racing

Phillips will lead operations for over 250 hotels in 27 countries, with 85+ openings in the pipeline, strengthening Accor’s regional presence. Reporting to Duncan O’Rourke, CEO of Accor’s Premium, Midscale …