Article News Category: Global

Designed to make it easier to earn and use rewards for travel and more than just a credit card, the Booking.com Genius Rewards Visa Signature® Credit Card is a travel companion …

Kempinski Hotels has strengthened its commitment to luxury hospitality with three strategic appointments in wellness, experiences, and gastronomy, forming a dedicated Product & Experience team. These leadership changes aim to …

Rapid digitization of multiple channels across the world has created a highly complex and fragmented engagement landscape. Need for robust analytics solutions across email, chatbots, mobile apps, websites, and call …

The AI Assistant Market is expanding as businesses leverage intelligent virtual agents to streamline operations, enhance customer support, and improve decision-making. Technological advancements in AI, speech recognition, and contextual understanding …

Gen Z consumers are significantly more likely to stay loyal, spend more, recommend, and join the loyalty programs of online businesses they trust.

Buoyed by an expanding travel industry and a proven global strategy, IHG has experienced remarkable growth, opening hundreds of hotels every year and doubling its brand portfolio to 20 in …

In the first half of 2025, the world’s largest hotel chains leaned on record-breaking loyalty memberships, exclusive experiences, and everyday earning partnerships to fuel direct bookings, deepen guest engagement, and …

“Choice Hotels delivered another quarter of record financial performance despite a softer domestic RevPAR environment, underscoring the successful execution and diversification of our growth strategy,” said Patrick Pacious, President and …

Systemwide sales* to loyalty members across 60 loyalty markets were approximately $33 billion for the trailing twelve-month period and approximately $9 billion for the quarter.

Helping fuel this expansion is one of the world’s largest hotel loyalty programmes, IHG One Rewards, and an industry-leading suite of technology that provides more choice and incredible experiences than …