Article News Category: GLO Featured

Topics covered: 00:30 – on latest trends in Loyalty Programs, CX and customer experience in LATAM • 04:30 – on innovation among LATAM airlines (Aeromexico, LATAM, SKY, etc.) Who is …

Full member video. Topics covered: Idea and philosophy behind Sky Plus – Challenges launching a new program – On membership – Features of Sky Plus – On building a platform …

All you need to know this week about loyalty & CX: GLO Arabian Travel Market panel 2024 – Elevating Loyalty from Points to Lifestyle & Experiences • Aeromexico • Emirates …

Featuring: Jelena Kezika, Sn. Director Strategy, GHA; James Curry, VP Product & Member Engagement, Emirates; Ali bin Zayed, Senior Manager, Corporate Loyalty, Emarat Petroleum; Ali Ozbay, Regional Director of Marketing …

All you need to know this week about loyalty & CX: GLO Interview: Jelena Kezika, GHA • Amadeus / GLO Panel: Currency & Experiences • Delta • Etihad • Air …

Global Loyalty Organisation led a panel at Amadeus Loyalty Customer Forum (Amadeus) focusing on loyalty, currencies and experiences taping into insights from Nicola Arnese Amadeus, Danielle Colla Amadeus, Frank Astheimer …

Topics discussed: Update on and objectives of Green Collection; Other notable initiatives over the past 12 months; Key takeaways from the GHA member survey; On emotional loyalty and experiences; GHA’s …

All you need to know this week about loyalty & CX: Mastercard joins GLO • GLO Interview: Ali Bin Zayed, Emarat • Emirates • Azul • GOL • Air India …

Interview with Ali Bin Zayed at the Arabian Travel Market in Dubai, May 2024. Topics discussed: Update on the past 12 months; Most notable campaigns to date; On emotional loyalty …

GLO’s mission is to foster a collaborative environment where members can share best practices, research, and develop strategies that respond to the latest trends and challenges in the loyalty market. …