Article News Category: GLO Featured

00:00 About Amadeus’ loyalty capabilities • 01:59 Three pillars of building a winning loyalty solution • 06:24 About dynamic pricing • 09:00 About personalisation • 11:22 About partnerships • 12:36 …

00:00 About Amadeus’ loyalty capabilities • 01:59 Three pillars of building a winning loyalty solution • 06:24 About dynamic pricing • 09:00 About personalisation • 11:22 About partnerships • 12:36 …

00:00 Introduction • 01:34 About real-time personalisation • 04:41 Main challenges in implementing real-time personalisation • 05:47 Main KPIs for measuring success • 08:58 Use of AI and data analytics …

00:00 Introduction • 01:34 About real-time personalisation • 04:41 Main challenges in implementing real-time personalisation • 05:47 Main KPIs for measuring success • 08:58 Use of AI and data analytics …

All you need to know this week about loyalty & CX: GLO WAF 2024 Interview: Ben Lipsey, Flying Blue / Air France–KLM on Paris Olympics and “money can’t buy” loyalty …

0:00 On sponsoring the Olympic Games and offering members ‘money can’t buy’ experiences • 02:15 Providing a continuous customer journey • 03:15 On new features and staying ahead of the …

0:00 On sponsoring the Olympic Games and offering members ‘money can’t buy’ experiences • 02:15 Providing a continuous customer journey • 03:15 On new features and staying ahead of the …

All you need to know this week about loyalty & CX: GLO Interview: Vijay Dheap, RozieAI solutions in AI-powered language customer experiences • airBaltic • American Airlines • Air Canada …

00:00 on RozieAI & key pillars of customer experience (CX) in travel and delivering personalized CX • 05:00 on RozieAI solutions, listening to customer conversations, analyzing insights, and using modern …

00:00 on RozieAI & key pillars of customer experience (CX) in travel and delivering personalized CX • 05:00 on RozieAI solutions, listening to customer conversations, analyzing insights, and using modern …