Article News Category: General loyalty consulting

Frost & Sullivan recognized Comviva’s industry leading MobiLytix™ Marketing Studio, which combines real-time AI decisioning with omnichannel marketing automation and loyalty framework to deliver personalized customer experience at scale. This …

The battle for customers is greater than ever, and the faster businesses can act and react to build strong and engaging digital consumer experiences, the better they can compete in …

“Partnering with ReturnQueen is an exciting step for ReturnGO as we continue to expand our offering with innovative logistic partners,” said Aviad Raz, Chief Executive Officer and Co-Founder of ReturnGO. …

Numerous retailers are currently testing loyalty programs as a means to incentivize repeated purchases. However, on average, consumers are members of over four loyalty programs; nevertheless, only around two-thirds of …

Sudhir Agarwal, Founder & CEO of Everise, said: “This honor cements us as an innovation-powered company committed to driving growth and development in the outsourcing space. Together with our industry …

“To meet the demands of empowered tech-savvy buyers and drive supply chain networks, retail organizations must adopt omnichannel demand-driven fulfillment strategies. These strategies require understanding buyer preferences and aligning operating …

This collaboration marks a significant step forward in the John Lewis Partnership’s digital transformation of its much loved brands, John Lewis and Waitrose, and its ambitions to provide customers with …

Customer service and support leaders across industries and business models benchmarked their plans for 45 established and emerging technologies and capabilities: