Article News Category: CRM / ERP

Recognizing that customers lie at the heart of any successful business, Stackless Data underscores the vital importance of prioritizing Customer Lifetime Value (CLV) and reducing Customer Acquisition Cost (CAC) for …

Recently, Inspur (China) official released a Customer Value Management(CVM) Platform based on DT4DI (Digital Twin for Decision Intelligence), which aims to help telecom operators manage customer profiles and life cycles …

Quantzig’s latest case study showcases the transformative impact of effective campaign analytics on a multinational Athleisure brand. By leveraging innovative analytics solutions, the brand was able to identify key customer …

Today Emirates received the official Certified Autism Center™ Designation plaques for all four of its Dubai Check In facilities – Emirates City Check-in & Travel Store in DIFC, Emirates Cruise Check In – Port …

Industry-first solution from Constant Contact leverages Telgorithm API to help solopreneurs reach new customers, drive more sales and grow

Merkle will host two sessions that showcase key components of customer experience innovation: How Kellanova’s Brands Transformed Loyalty with Content Supply Chain / Take Charge: Driving Maturity using the Adobe …

IBM announced today the next steps in their collaboration with Riyadh Air, the digital-native airline currently scheduled to commence operations in early 2025, to revolutionize the airline’s travel experiences. The …

The Salesforce Partner Advisory Boards bring together valued partners to provide feedback and guidance to Salesforce. The contributions of each board will help shape the future of Salesforce programs, products, …

Fibe (formerly EarlySalary), India’s leading Fintech, has significantly enhanced customer experience and has reduced the response time by 99%. Through its association with Locobuzz, a CX management platform, Fibe has …

Report highlights real-time impact of customer journey orchestration through data, AI and CX technologies