GLO releases its annual Global Loyalty Predictions™ 2025: A Year in Review report, analysing forecasts from leading loyalty experts against the year’s biggest launches, strategic shifts, and defining events. Featuring …
Article News Category: Airports & Lounges
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GLO releases its annual Global Loyalty Predictions™ 2025: A Year in Review report, analysing forecasts from leading loyalty experts against the year’s biggest launches, strategic shifts, and defining events. Featuring …
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Just days after the airline revealed details and features of the space, the official opening is the newest milestone in JetBlue’s JetForward strategy to deliver more premium, customer-first experiences on the ground and in …
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J.D. Power 2025 Airport Lounge Rankings: American Express Centurion Lounge Ranks Highest in Overall Customer Satisfaction
by GLOby GLOAirport lounges now strongly influence travel choices, according to J.D. Power’s 2025 U.S. Airport Lounge Benchmark Study. Nearly half of lounge users plan routes based on lounge access, and 82% …
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Melbourne transforms bag drop as it becomes first airport to adopt Amadeus Seamless Bag Drop S7 Air and S7 Air Hybrid models
by GLOby GLOMelbourne Airport will become the first to deploy Amadeus Seamless Bag Drop S7 Air and Hybrid units, installing over 70 next-generation self-service bag drops. Serving 35 million passengers annually, the …
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SriLankan Airport and Ground Services Rolls Out Self-Check-In Service for Customer Airlines
by GLOby GLOSriLankan Airlines’ Airport and Ground Services has expanded self-check-in for customer airlines at BIA ahead of a winter surge of 300,000 tourists. With 28 kiosks now installed, 15% of SriLankan …
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The WTTC’s Better Borders report reveals that modernizing visa systems and adopting digital, biometric border technologies could unlock US$401 billion in GDP and 14 million jobs by 2035 while creating …
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Travel’s Next Chapter with Agentic AI, Luxury’s Split, and New Signals From Guest Reviews
by GLOby GLOAnthropic’s push for agentic AI, paired with rising personalization expectations and new review signals like Vrbo’s photo uploads, is reshaping travel operations and loyalty programs — a shift the Global …
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Building on their collaboration in Thailand, the partnership provides single- and annual-trip policyholders of selected Sompo travel insurance plans instant access to more than 1,800 airport lounges and travel experiences …
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