Delta continues to lead the industry in customer experience and loyalty, earning top recognition across business travel, premium cabins, lounges and digital innovation. In 2025, the airline expanded fast, free …
Article News Category: Airlines & Alliances
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Loyalty is rapidly evolving from a marketing construct into a core commercial growth engine. Stronger revenue KPIs, programme expansion and lifestyle partnerships defined 2025, supported by increased investment in technology …
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Ben Lipsey of Flying Blue (Air France–KLM) outlines how loyalty is shifting decisively toward a revenue-led, commercially disciplined model. He highlights growing tensions around dynamic inventory, the need to protect …
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Allegiant and Sun Country Airlines to Combine, Creating a Leading, More Competitive Leisure-Focused U.S. Airline
by GLOby GLOThe combination will create a leading leisure-focused U.S. airline, expanding service to more popular vacation destinations across the United States, as well as international destinations, and providing more people with …
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AlFursan, Saudia’s loyalty program, has partnered with Panda Retail Company to expand everyday earning and redemption options. Panda Plus members can convert cashback into AlFursan Miles, while AlFursan members will …
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flyadeal has enhanced its customer offering by introducing a free 7kg cabin baggage allowance on its basic “fly” fare, alongside clearer and more flexible fare bundle benefits. The updates apply …
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Emirates is expanding its Premium Economy offering across its global network, deploying retrofitted Boeing 777s and new A350 aircraft to more than 84 routes by July. New daily A350 services …
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Amadeus and the International Civil Aviation Organization (ICAO) have signed an MoU to support ICAO’s No Country Left Behind initiative. The partnership will help States adopt advanced digital technologies, strengthen …
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Turkish Airlines has launched a TRY 100 billion investment programme to expand cargo, maintenance, catering, digital and training infrastructure, primarily at Istanbul Airport. Aligned with its 2033 vision, the initiative …
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