Loyalty Juggernaut, Inc. has launched GRAVTY® Agentic AI Compass, a multi-agent intelligence suite built on Amazon Bedrock that transforms loyalty program management by providing real-time, explainable, and actionable insights through …
Article News Category: AI / Machine Learning
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KAYAK Introduces AI Mode: Conversational Travel Search, Just in Time for Holiday Planning
by GLOby GLOKAYAK has launched KAYAK.ai, an AI-powered conversational travel search tool that simplifies trip planning through natural-language interaction, offering real-time results and setting a new standard for personalized, loyalty-driven travel experiences.
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Eagle Eye’s new Smart Rewards platform uses AI and lightning-fast processing to deliver personalized discounts and loyalty rewards at checkout, helping grocers like Giant Eagle boost customer engagement, streamline promotions, …
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Ocado on forecasting the future: using deep learning to optimise online grocery supply chains
by GLOby GLOOcado’s latest article highlights how its AI-powered demand forecasting system uses deep learning to help retailers reduce waste, improve product availability, and drive greater efficiency across the online grocery supply …
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First AI-Powered Destination Experience “Visit Myrtle Beach” is Launched in Partnership with Afar and Mindtrip
by GLOby GLOVisit Myrtle Beach, Afar Media, and Mindtrip have partnered to launch the first AI-powered destination experience, offering travelers personalized, interactive itineraries to enhance their Myrtle Beach vacations.
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New Research Exposes the Blind Spot in Modern Marketing: Technology Can Target, But Can’t Connect
by GLOby GLOThe research reveals a stark disconnect: While 88% of Americans see marketing messages from the same brand across their digital ecosystem, only 24% feel that these messages fit their lifestyle. …
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Klarna and Google Cloud Enter Strategic AI Partnership to Bring More Creative and Engaging Shopping Experiences to Millions of Klarna Users Worldwide
by GLOby GLOAI pilots already show impact with dynamic lookbooks and personalized product campaigns driving 50% order growth and 15% increase on time spent on app.
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“Our partnership with Gap is about reinventing the retail landscape with AI and helping them lead the industry with speed, personalization, and game-changing customer experiences,” said Thomas Kurian, CEO, Google …
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Qualtrics to Invest $6.75 Billion in Press Ganey Forsta Acquisition to Advance AI-Powered Experience Management
by GLOby GLOThe transaction will enable organizations to elevate business performance by combining Qualtrics’ best-in-class technology with Press Ganey Forsta’s extensive data, benchmarking and healthcare expertise to create the most complete AI …
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Oracle AI Agents Help Marketing, Sales, and Service Leaders Unlock New Revenue Opportunities
by GLOby GLOThe new AI agents are embedded within marketing, sales, and service processes to help CX leaders increase operational efficiency and build and nurture lasting customer relationships by automating processes and …
