Purpose-built to reward customer loyalty while streamlining daily payments and services, the program allows users to earn rewards on every transaction, turning ordinary interactions into rewarding experiences and unlocking an array of meaningful benefits.
GLO26 February 2026.
Muscat: Khedmah is enhancing the daily digital journey for its customers through Khedmah Rewards, a fully integrated loyalty programme available across both the Khedmah and Khedmah Delivery apps. Designed to recognise customer loyalty while simplifying everyday payments and services, the programme enables users to earn points on every transaction—turning routine interactions into rewarding experiences with meaningful benefits.
Customers are automatically enrolled in Khedmah Rewards when they use either application, and accumulated points can be redeemed effortlessly with partner merchants or applied toward payments made directly within the Khedmah platform.
Commenting on the initiative, Mohammed Al Jabri, Manager – Customer Experience at Khedmah, said the programme reflects the company’s commitment to delivering tangible value. “Through Khedmah Rewards, we are converting everyday transactions into real benefits, offering exclusive discounts and privileges across lifestyle, health, and retail partners. It’s our way of thanking customers for their loyalty while ensuring each interaction provides measurable value.”
The programme features three membership tiers—Bronze, Silver and Gold—each offering progressively enhanced lifestyle benefits.
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Bronze members enjoy offers across casual dining, home décor, jewellery, eye care, men’s grooming, beauty services and automotive accessories.
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Silver members gain access to elevated experiences, including fine dining, beauty and hair treatments, healthcare and spa services, sports and leisure activities, and curated retail promotions.
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Gold members unlock premium privileges spanning luxury dining, hospitality stays, gourmet confectionery, upscale home furnishings and exclusive retail deals.
Beyond lifestyle perks, members can also redeem points for essential services such as electricity and water bills, telecom and internet payments, traffic fines, mobile top-ups and other in-app transactions. The seamless integration across both Khedmah applications ensures a convenient, unified rewards experience.
Through Khedmah Rewards, the company reinforces its focus on innovative digital solutions that make everyday life easier while rewarding loyalty. By embedding real value into routine payments and services, Khedmah is redefining digital convenience—transforming simple transactions into a comprehensive, customer-centric loyalty ecosystem.
Source: Khedmah
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