Location: San Francisco, CA, USA. Click inside to apply.
GLO
Job Description:
Our multinational beauty client is seeking an experienced Sr. Product Manager to drive the company’s Loyalty domain across both in‑store and digital experiences. The ideal candidate has a strong background in shaping and building next‑generation digital technologies for web and mobile.
As part of the Product Management team, you will collaborate with business partners, engineers, product managers, design experts, and—most importantly—our internal teams and customers to define a product roadmap and launch plan. You will own all aspects of the product lifecycle, from discovery to launch, and you’re comfortable taking on diverse tasks to bring products to market. You are constantly looking for ways to improve experiences, analyze KPIs, share ideas, and take action to make meaningful impact.
- Define a product vision and lead the strategy, roadmap, and day‑to‑day management of features related to loyalty experiences (including loyalty programs, challenges/gamification, loyalty partnerships, and co-branded credit card programs).
- Establish customer experience goals and business objectives for new features and enhancements that drive customer acquisition, engagement, and retention.
- Partner closely with the Marketing organization to evaluate, prioritize, and build new features and tools that optimize the customer lifecycle. Collaborate with Ecommerce and Retail Operations/Production teams to bring experiences to life both online and in retail environments.
- Gather insights from internal stakeholders and external research, and craft a prioritized, measurable, and feasible roadmap.
- Own products from concept to launch: analyze customer data, assess competitors and market trends, evaluate technologies, develop detailed requirements and feature definitions, design and drive implementation plans, and manage launch communications.
- Advocate for your products by clearly articulating customer value and business impact to stakeholders at all levels. Build compelling presentations and prototypes to communicate product strategy and direction.
- Champion stakeholder needs throughout development to ensure delivered solutions meet initial goals and KPIs.
- Lead cross‑functional teams—including engineering, design, and business partners—to deliver products successfully. Remove roadblocks proactively and make thoughtful decisions in real time to keep launches on track.
- Minimum of 5+ years of Product Management experience within ecommerce, transaction‑based, retail, or similar environments, including ownership of multiple product launches and roadmaps. Proven success launching customer-facing digital products across web, tablet, and mobile.
- Experience with loyalty programs is highly preferred.
- Curiosity and a desire to uncover answers through research, analysis, and hands‑on testing.
- Deep experience with agile development, sprint management, and using Jira for tracking user stories, enhancements, bugs, and acceptance criteria.
- Familiarity with integrating or leveraging AI solutions within product processes or customer-facing features.
- Strong technical understanding of core internet technologies, PaaS, APIs, and web services.
- Proven track record of developing, testing, and launching both customer‑facing features and underlying enabling technologies.
- Excellent organizational skills with the ability to manage multiple priorities simultaneously.
- Strong verbal and written communication skills; effective presenting to executives and large audiences.
- Technical background or working-level knowledge of software development processes and tools.
- Demonstrated success collaborating with business, engineering, and design teams and contributing to engaging, cross‑functional product design processes.
- Strong analytical skills and a data‑driven mindset, with examples of using metrics throughout the product lifecycle.
- Experience thriving in fast‑paced, high‑growth environments. Results‑driven with the ability to anticipate needs, innovate, and multi‑task effectively.
- Assertive, direct communication style with the ability to motivate and inspire cross‑functional partners. Collaborative, energetic, and hands‑on in approach.
- BA/BS required; MBA a plus. Retail and loyalty experience strongly preferred.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated’s Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.
Source: Apex Systems
Disclaimer: Press release
© Press Release 2025
Send us your press releases to news@globalloyalty.org
Press releases originate from external third-party providers. This website does not have responsibility or control over its content, which is presented as is, without any alterations. Neither this website nor its affiliates guarantee the accuracy of the views or opinions expressed in the press release.
The press release is intended solely for informational purposes and does not offer tax, legal, or investment advice, nor does it express any opinion regarding the suitability, value, or profitability of specific securities, portfolios, or investment strategies. Neither this website nor its affiliates are liable for any errors or inaccuracies in the content, nor for any actions taken based on it. By using the information provided in this article, you agree to do so at your own risk.
To the maximum extent permitted by applicable law, this website, its parent company, subsidiaries, affiliates, shareholders, directors, officers, employees, agents, advertisers, content providers, and licensors shall not be liable to you for any direct, indirect, consequential, special, incidental, punitive, or exemplary damages, including but not limited to lost profits, savings, and revenues, whether in negligence, tort, contract, or any other theory of liability, even if the possibility of such damages was known or foreseeable.
The images used in press releases and articles provided by 3rd party sources belong to the respective source provider and are used for illustrative purposes in accordance with the original press releases and publications.
Disclaimer: Content
While we strive to maintain accurate and up-to-date content, Global Loyalty Organisation Ltd. makes no representations or warranties of any kind, express or implied, about the correctness accuracy, completeness, adequacy, or reliability of the information or the results derived from its use, not that the content will meet your requirements or expectations. The content is provided “as is” and “as available”. You agree that your use of the content is at your own risk. Global Loyalty Organisation Ltd. disclaims all warranties related to the content, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and title, and is not liable for a particular purpose, non-infringement, and title, and is not liable for any interruptions. Some jurisdictions do not allow the exclusion of certain warranties, so these jurisdictions may not apply to you. Global Loyalty Organisation Ltd. Reserves the right to modify, interrupt, or discontinue the content without notice and is not liable for doing so.
Global Loyalty Organisation Ltd. shall not be liable for any damages, including special, indirect, consequential, or incidental damages, or damages for lost profits, revenue, or use, arising out of or related to the content, whether in contract, negligence, tort, statute, equity, law, or otherwise, even if advised of such damages. Some jurisdictions do not allow limitations on liability for incidental or consequential damages, so this limitation may not apply to you. These disclaimers and limitations apply to Global Loyalty Organisation Ltd. and its parent, affiliates, related companies, contractors, sponsors, and their respective directors, officers, members, employees, agents, content providers, licensors, and advisors.
The content and its compilation, created by Global Loyalty Organisation Ltd, are the property of Global Loyalty Organisation Ltd. and cannot be reproduced without prior written permission.
