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Home » Articles » GLO Weekly: Global Loyalty News – February 28, 2025 (Week 9)

GLO Weekly: Global Loyalty News – February 28, 2025 (Week 9)

by GLO
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GLO Loyalty Predictions 2025 Episodes 3, 4, 5, 6 and ft. Pegasus Airlines, Pizza Hut/ Yum, Radisson Hotels, Payback, Ikea • JetBlue • Etihad • Emirates • Qatar Airways • Amazon • Virgin Australia • Expedia • Delta • AirAsia • JetStar • Azul • GOL-Azul • SAS • Cathay • Air India • Lufthansa • Frontier Airlines •
BA • Accor • Skyscanner • Radisson • Hilton • Marriott • Minor Hotels • Plusgrade • Ikea • Sinch • Ascenda • Loyalty Technology • Loyalty Reports • Loyalty Jobs & Careers.

GLO

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GLO

GLO Featured:

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GLO Predictions 2025: Key Challenges for the Loyalty Industry in 2025 – Ep. 5/12

Featuring Klaus Walther, Miles & More, Lufthansa • Ali Bin Zayed, EmCan, Emarat Petroleum • Shyam Shah, Loyalty Juggernaut • Ben Lipsey, Flying Blue, Air France-KLM • Martin R. Villanueva, Ikea • Bahadir Durak, Pegasus Airlines • Maria Wróblewska, Comarch SA • Guillermo Pucciano, Sky Airline • Kim Hardaker, h&co • Christoph Kirschner, PAYBACK

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GLO

February 28, 2025 10:00 AM

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GLO Predictions 2025. Ikea’s Loyalty Vision for 2025: An Exclusive Interview with Martin R. Villanueva, Global Customer Engagement Lead, Ikea

Insights from Martin R. Villanueva, Global Customer Engagement Lead, Ikea, discussing the key trends shaping loyalty, the opportunities and challenges ahead, and how technology will redefine the industry in 2025.

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GLO

February 28, 2025 08:00 AM

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GLO Predictions 2025. PAYBACK’s Loyalty Vision for 2025: An Exclusive Interview with Christoph Kirschner, Director Marketplace Digital Sales, PAYBACK

Insights from Christoph Kirschner, Director Marketplace Digital Sales, PAYBACK, discussing the key trends shaping loyalty, the opportunities and challenges ahead, and how technology will redefine the industry in 2025.

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GLO

February 27, 2025 08:30 AM

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GLO Predictions 2025: Key Challenges for the Loyalty Industry in 2025 – Ep. 6/12

Featuring: Mehdi Hemici, Accor • Nejib Ben Kedher, Emirates • Kristi Gole, Global Hotel Alliance • Begum Kaya Cizmeci, Pizza Hut Global Brand Team • Brendan Boerbaitz, Deloitte Consulting LLP • Araz Aliyev, Azerbaijan Airlines • Altaf Rizvi, Amadeus • Andrea Pinna, Radisson Hotel Group •Tony Piedade, CEO, Loyalty Lighthouse

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GLO

February 26, 2025 02:00 PM

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GLO Predictions 2025. Radisson’s Loyalty Vision for 2025: An Exclusive Interview with Andrea Pinna, Global VP – Loyalty Strategy, Brand Quality & Customer Care, Radisson Hotel Group

Insights from Andrea Pinna, Global VP – Loyalty Strategy, Brand Quality & Customer Care, Radisson Hotel Group, discussing the key trends shaping loyalty, the opportunities and challenges ahead, and how technology will redefine the industry in 2025.

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GLO

February 26, 2025 08:00 AM

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GLO Predictions 2025: Key Opportunities for the Loyalty Industry in 2025 – Ep. 4/12

Featuring: Mehdi Hemici, Accor • Nejib Ben Kedher, Emirates • Kristi Gole, Global Hotel Alliance • Begum Kaya Cizmeci, Pizza Hut Global Brand Team • Christoph Kirschner, Director Marketplace Digital Sales, PAYBACK • Araz Aliyev, Azerbaijan Airlines • Altaf Rizvi, Amadeus • Andrea Pinna, Radisson Hotel Group •Tony Piedade, CEO, Loyalty Lighthouse

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GLO

February 25, 2025 02:00 PM

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GLO Predictions 2025. Pizza Hut’s Loyalty Vision for 2025: An Exclusive Interview with Begum Kaya Cizmeci, Global Head of CRM & Loyalty, Pizza Hut Global Brand Team.

Insights Begum Kaya Cizmeci, Global Head of CRM & Loyalty, Pizza Hut Global Brand Team discussing the key trends shaping loyalty, the opportunities and challenges ahead, and how technology will redefine the industry in 2025.

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GLO

February 25, 2025 09:35 AM

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GLO Predictions 2025: Key Opportunities for the Loyalty Industry in 2025 – Ep. 3/12

Featuring: Klaus Walther, Miles & More, Lufthansa • Ali Bin Zayed, EmCan, Emarat Petroleum • Shyam Shah, Loyalty Juggernaut • Ben Lipsey, Flying Blue, Air France-KLM • Martin R. Villanueva, Ikea • Bahadir Durak, Pegasus Airlines • Maria Wróblewska, Comarch SA • Guillermo Pucciano, Sky Airline • Kim Hardaker, h&co

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GLO

February 24, 2025 12:00 PM

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GLO Predictions 2025. Pegasus Airlines Loyalty Vision for 2025: An Exclusive Interview Bahadir Durak, Group Head of Data Analytics and Loyalty Programs, Pegasus Airlines

Insights from Bahadir Durak, Group Head of Data Analytics and Loyalty Programs, Pegasus Airlines, discussing the key trends shaping loyalty, the opportunities and challenges ahead, and how technology will redefine the industry in 2025.

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GLO

February 24, 2025 08:00 AM

Airlines, Alliances & Airports:

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JetBlue Expands New England Service with New Nonstop Flights Between Manchester and New York

JetBlue today announced it will launch new, daily summer-seasonal service between Manchester-Boston Regional Airport (MHT) and New York’s John F. Kennedy International Airport (JFK), beginning June 12, 2025. This latest expansion will be the only nonstop air service between Manchester, New Hampshire and New York City.

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JetBlue

February 28, 2025 12:55 PM

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Etihad Airways welcomes the new moon with special Ramadan offerings for guests

Etihad Airways, the national airline of the United Arab Emirates, is bringing treasured Emirati traditions onboard its flights to guests all over the world this Ramadan, inviting them to join the celebration and share in the rich Emirati culture the airline champions.

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Etihad Airways

February 28, 2025 12:45 PM

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Etihad Airways and Air Europa set to expand strategic partnership

Etihad Airways, the national airline of the United Arab Emirates, and leading Spanish-based carrier Air Europa are set to work towards a strategic partnership, enhancing commercial and operational ties to provide travellers with wider choices, higher quality services, and increased value.

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Etihad Airways

February 28, 2025 12:15 PM

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Earn more, save more and reach status faster with the all-new WestJet Rewards

Today WestJet announced the most significant improvement to WestJet Rewards in the program’s 15-year history, making it easier than ever for members to earn, redeem and achieve status.

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WestJet

February 28, 2025 11:50 AM

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Emirates supports customers during the Holy Month of Ramadan

Reflecting the spirit of togetherness and generosity during the Holy Month of Ramadan, Emirates will be serving thousands of meal boxes for fasting customers both onboard and at boarding gates, screening an array of religious content and popular TV shows on ice, and offering traditional Ramadan dishes in the lounges.

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Emirates

February 28, 2025 11:15 AM

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Qatar Airways Launches Off-Airport Check-in Service in Makkah for Hajj and Umrah Passengers

New service offers seamless check-in, baggage collection, and boarding pass issuance in Makkah, enhancing convenience for pilgrims

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Qatar Airways

February 28, 2025 11:10 AM

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Amazon Unveils Alexa+ with AI Upgrades: What It Means for Airlines, Hotels, Retail, and Loyalty Programs

Amazon has unveiled Alexa+, an upgraded AI-powered voice assistant with enhanced natural language understanding, real-time contextual adaptation, and hyper-personalized user interactions. This next-generation AI aims to revolutionise customer engagement across industries, from travel and hospitality to retail and loyalty programs. By integrating Alexa+, businesses can offer seamless, voice-activated interactions that drive customer satisfaction and operational efficiency.

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Amazon

February 28, 2025 11:00 AM

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Virgin Australia and Qatar Airways Partnership Takes Off

Australian travellers are set to benefit after a deeper strategic partnership between Virgin Australia and Qatar Airways Group was given the green light by the Australian Government.

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Qatar Airways

February 28, 2025 09:45 AM

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SWISS brings top Uri cuisine from Lake Lucerne aboard

SWISS will be taking its guests on a gourmet trip to Canton Uri from next week onwards in the next chapter of its ‘SWISS Taste of Switzerland’ inflight culinary program. The latest special meal creations for First and Business Class travelers are the work of top chef Joshua Lüscher, chef de cuisine at the famed Zwyssighaus restaurant in the village of Bauen on the shores of Lake Lucerne.

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SWISS

February 28, 2025 09:40 AM

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Expedia Group and Southwest Airlines Announce Partnership

In a travel industry first, Expedia Group will now offer Southwest Airlines® flights, covering the airline’s entire network of 117 destinations in 11 countries, including the U.S., Mexico, and the Caribbean allowing customers more booking opportunities. With Southwest® flights now accessible on Expedia and other Expedia Group brands including Travelocity, Hotwire, Orbitz, and CheapTickets, customers can enjoy the convenience of booking Southwest on even more platforms.

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Southwest Airlines

February 28, 2025 09:30 AM

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Delta’s Atlanta Hub conveniently connects Nigerians to the U.S.

Known as the busiest airport in the world, Hartsfield-Jackson International Airport (ATL) serves as a major hub for Delta due to its seamless connections and convenient route offerings across the U.S.

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Delta

February 28, 2025 09:10 AM

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Get there with Delta: Experience Japan’s strawberry season

Fly Delta to Japan during the spring to discover the novelty of luxurious Japanese strawberries in all their glory.

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Delta

February 28, 2025 09:05 AM

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Make the most of your layover: Discover a new side of Korea

Delta customers experiencing Korean wanderlust on a layover at Incheon Airport can now enjoy its sights, whether they have little time to spare or an entire free day.

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Delta

February 28, 2025 09:00 AM

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From the supermarket to the stock market – Sharesies joins the Air New Zealand Airpoints Programme

For the first time, New Zealanders can now turn their investments into adventures, thanks to a new partnership between Sharesies and the Air New Zealand Airpoints™ programme.

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Air New Zealand

February 26, 2025 01:20 PM

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Emirates and Garuda Indonesia expand partnership to offer reciprocal loyalty benefits

Emirates Skywards and GarudaMiles members can now earn and spend Miles across a combined network of more than 200 destinations

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Emirates

February 26, 2025 01:15 PM

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AirAsia provides over 16,000 seats at fixed fares for Hari Raya

As the people’s airline, AirAsia remains committed to providing affordable airfares, especially during festive seasons. For Hari Raya Aidilfitri this year, the airline is providing more than 16,000 seats on over 90 late-night flights at fixed fares between Peninsular Malaysia and East Malaysia.

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AirAsia

February 26, 2025 01:10 PM

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GOL Linhas Aéreas Strengthens Partnership with Sabre, Leveraging SabreMosaic to boost Revenue and Enhance Customer Experience

GOL Linhas Aéreas Strengthens Partnership with Sabre, Leveraging SabreMosaic to boost Revenue and Enhance Customer Experience

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Sabre

February 26, 2025 10:00 AM

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JETSTAR ANNOUNCES HUGE NETWORK-WIDE SALE WITH MORE THAN 450,000 FARES FROM $29^

Jetstar has announced a huge Takeoff More Sale with more than 450,000 discounted fares across its entire domestic and international network, starting from $29.

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GLO

February 25, 2025 01:25 PM

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Qatar Airways Reinvents Travel Bookings with AI booking solution – Sama at Web Summit Qatar 2025

From 23-26 February 2025, visitors can experience the world’s first AI booking innovation with Sama, the AI Cabin Crew hologram; QVerse; and AI-powered ‘Dream Destination’ travel tool

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Qatar Airways

February 25, 2025 12:59 PM

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SAS: Transition from Star Alliance to SkyTeam and Loyalty Program Implications

SAS CEO has been candid about the motivations behind this strategic shift. He likened the airline’s prolonged association with Lufthansa within Star Alliance to an unfulfilling marriage, noting that despite decades of collaboration, SAS was excluded from the lucrative transatlantic joint venture (JV) involving Lufthansa, United Airlines, and Air Canada. Van der Werff emphasized SAS’s commitment to integrating into the Air France-KLM transatlantic JV.

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SAS

February 25, 2025 12:45 PM

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Azul-GOL Merger: Unlocking Growth, Synergies, and a New Era in Brazilian Aviation

Azul remains optimistic about the advantages of a potential merger with domestic competitor GOL, emphasizing the key benefits it foresees for both consumers and the Brazilian aviation market. The integration would not only create one of the largest airlines in Latin America but also unlock significant synergies in customer service, experience, and loyalty programs.

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Azul Airlines

February 25, 2025 12:19 PM

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Emirates and Garuda Indonesia expand partnership to offer reciprocal loyalty benefits

Emirates Skywards and GarudaMiles members can now earn and spend Miles across a combined network of more than 200 destinations

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Emirates

February 25, 2025 12:00 PM

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QANTAS LAUNCHES MAJOR SALE WITH ONE MILLION DISCOUNTED BUSINESS AND ECONOMY SEATS ACROSS 60 DESTINATIONS?

Qantas has today launched a major 7-day sale, giving customers the chance to book one million discounted Business and Economy seats, using their Qantas Points or cash, across 60 destinations around Australia.

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Qantas

February 24, 2025 03:00 PM

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GET 10,000 SKYPOINTS FOR SKYJOY’S MEMBERS WHEN OPENING A NEW HSBC TRAVELONE CREDIT CARD

VietJet Air’s SkyJoy program is offering 10,000 SkyPoints to members who open a new HSBC TravelOne Credit Card. The promotion allows cardholders to earn rewards for travel and airline benefits.

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VietJet Air

February 24, 2025 02:50 PM

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FEBRUARY BIG SALE – FLY ANYWHERE FOR LESS

Enjoy up to 35% off SkyPoint purchases and 15% off Sky+ Gold membership passes until February 28, 2025. SkyPoint purchases are unlimited but non-refundable, while the Sky+ Gold pass discount is exclusive to Red and Silver members. Offers are limited and may end early.

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VietJet Air

February 24, 2025 02:40 PM

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Malaysia Aviation Group and Singapore Tourism Board Renew Partnership to Boost Travel to Singapore

Malaysia Aviation Group (MAG) and the Singapore Tourism Board (STB) have renewed their strategic partnership to drive travel demand from Malaysia to Singapore. This collaboration will focus on joint marketing initiatives and curated offerings to strengthen Singapore’s appeal as a top destination for Malaysian travellers, while driving tourism spending and footfall to key attractions.

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Malaysia Airlines

February 24, 2025 02:30 PM

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Cathay joins hands with Hong Kong’s new state-of-the-art Kai Tak Sports Park as its exclusive Founding Travel Partner

Underscoring Cathay’s ongoing commitment to promoting sports, arts and culture, and mega-events in its home city

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Cathay Pacific

February 24, 2025 02:20 PM

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Score the Ultimate Travel Experience: Qatar Airways Holidays Launches UEFA Champions League Final 2025 Travel Packages

Qatar Airways, in partnership with Qatar Airways Holidays, is turning football fans’ dreams into a reality with the launch of exclusive travel packages for the world’s most prestigious club competition match, the UEFA Champions League final 2025.

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Qatar Airways

February 21, 2025 09:00 PM

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Pack your bags, Halifax! WestJet launches non-stop service to Amsterdam for summer 2025

WestJet today announced new service between Halifax Stanfield International Airport (YHZ) and Amsterdam Airport Schiphol (AMS). The new service will operate through the airline’s 2025 summer schedule, with up to six-times weekly service beginning May 29, 2025. This will be the first time WestJet operates between Amsterdam and Halifax, contributing to a 97 per cent increase in the airline’s transatlantic seat capacity from Nova Scotia, compared to last year.

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WestJet

February 21, 2025 08:40 PM

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Discover the Perfect Winter Escape in Dubai with Emirates

Emirates has unveiled an exciting new offer for travellers planning a trip to Dubai this winter. Travellers flying from select regions who book a return ticket in First Class or Business Class to Dubai, or with a stopover in the city, will receive a complimentary stay at the luxurious JW Marriott Marquis. Travellers flying in Premium Economy or Economy Class can enjoy a complimentary one-night stay at either Crowne Plaza Dubai Deira or Holiday Inn Festival City.

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Emirates

February 21, 2025 07:45 PM

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Rack up rewards this Ramadan with Emirates Skywards

In the spirit of giving this month, Emirates Skywards will be offering its more than 2.3 million UAE based members more ways to earn Miles with Skywards Everyday and Skywards Miles Mall.

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Emirates

February 21, 2025 06:15 PM

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Air India and Lufthansa Group announce significant expansion of codeshare partnership: ~60 additional routes across 12 Indian and 26 European cities

Air India and Lufthansa Group have agreed to build on their longstanding codeshare partnership, which sees Air India enter into a new codeshare agreement with Austrian Airlines, as well as expand the existing codeshare agreements between Air India, Lufthansa, and Swiss International Air Lines (SWISS).

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Lufthansa

February 21, 2025 05:25 PM

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New dishes in Lufthansa Business Class on short and medium-haul routes

Lufthansa is improving the travel experience of its passengers with new meals on short and medium-haul flights in Business Class from February 26. The new catering concept offers travelers even more choice of hot and cold dishes and passengers can look forward to new delicious starters, main courses and desserts. It combines local cuisine and European influences. Great importance is attached to selected, high-quality ingredients from all over Europe.

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Lufthansa

February 21, 2025 04:05 PM

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JetBlue Vacations Partners with WeatherPromise to Offer Rain Protection for Travelers

JetBlue Vacations today announced a new partnership with WeatherPromise to help travelers safeguard their trips against excessive rain, one of the most common vacation concerns. This first-of-its-kind coverage allows customers booking through JetBlue Vacations to be reimbursed if their getaway experiences significant rainfall, relieving worries that bad weather will cost them their trip

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JetBlue

February 21, 2025 03:20 PM

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Frontier Airlines Releases 2025 GoWild! All-You-Can-Fly™ Summer Pass, On Sale at Only $399 for a Limited Time

Pass Holders Can Enjoy Unlimited Flights Across the United States, the Caribbean and Beyond From May through September

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Frontier Airlines

February 21, 2025 03:10 PM

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British Airways’ new-look Seattle lounge becomes the latest to open its doors as part of the airline’s global lounge refresh programme

British Airways’ Seattle lounge has opened its doors following an extensive refurbishment, becoming the latest to offer an improved pre-flight customer experience. It joins Singapore, Washington, Lagos and London Gatwick, which have all been given a new look and feel over the last nine months, following lounge refreshes in Edinburgh, London Heathrow Terminal 5B and Heathrow Terminal 3 in 2023.

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British Airways (IAG)

February 21, 2025 02:55 PM

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More, more, more in Chicago: American Airlines will offer more capacity, premium options and exciting new destinations from O’Hare

With Chicago customers at top of mind, the airline will launch service to exciting new destinations and will transform its fleet to operate larger aircraft with premium options on every flight from Chicago O’Hare International Airport (ORD). Today, the airline announced the addition of service to Honolulu (HNL) — making nine new destinations for Chicago customers to enjoy in 2025.

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American Airlines

February 21, 2025 02:50 PM

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Aer Lingus kicks off new partnership with Riverdance

As Official Airline Partner to Riverdance’s 30th anniversary tour, Aer Lingus will support Riverdance as they travel to destinations across North America including Boston, Toronto, New York, and Chicago.

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Aer Lingus (IAG)

February 21, 2025 02:30 PM

Hotels & Hospitality:

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Accor on Sustainability: Engaging Travellers to Embrace More Sustainable Behaviours. Insights and Strategies from Accor, Booking.com, and the University of Surrey

What motivates travellers to adopt sustainable behaviours? A new report co-produced by Accor, Booking.com and the University of Surrey delves into this question through an in-depth study. It includes 24 traveller interviews, the journey analysis of 22 additional travellers and rigorous lab-based behavioural research with 67 participants.

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Accor

February 28, 2025 11:30 AM

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Skyscanner: Sleep tourism revealed: 50+ facts and statistics for travellers

Sleep tourism refers to any holiday that incorporates elements designed to improve sleep quality. This can range from booking hotels with high-quality sleep-enhancing amenities to attending dedicated sleep retreats. The focus is on relaxation, stress reduction, and ultimately, achieving better rest.

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GLO

February 28, 2025 11:00 AM

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Accor’s CEO Sébastien Bazin on Accor’s commitment to enhancing luxury and lifestyle segments

Accor has intensified its efforts in the luxury and ultra-luxury sectors. A notable initiative is the partnership with French luxury conglomerate LVMH to revitalise the iconic Orient Express brand. This collaboration includes the launch of two new Orient Express trains scheduled for next year, aiming to redefine luxury travel experiences.

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Accor

February 27, 2025 08:20 PM

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Accor on Blended Living: Unlocking the Strategic Opportunities & Insights From the Inside

Blended living has rapidly evolved from an emerging trend to an essential component of modern hospitality. As the lines between work, leisure, and daily life blur, guests are looking for hotels that offer flexibility and seamless integration of their lifestyles. Whether it’s professionals extending their business trips to mix work with leisure or locals seeking unique experiences, hotels that embrace this shift can unlock significant value.

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Accor

February 27, 2025 08:00 AM

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Radisson Hotel Group introduces “Extra Mile Incentive Travel by Radisson Hotels” to redefine and enhance company culture

Radisson Hotel Group has partnered with the Society for Incentive Travel Excellence (SITE) to introduce “Extra Mile Incentive Travel by Radisson Hotels”, a new incentive travel offer helping to further enhance the guest experience through curated, authentic and immersive travel experiences.

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Radisson Hotel Group

February 26, 2025 08:10 PM

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Hilton Expands Footprint in India’s Diamond City with the Opening of Hilton Garden Inn Surat City Centre

Hilton today announced the opening of Hilton Garden Inn Surat City Centre, marking the debut of its globally recognised focused service brand, Hilton Garden Inn, in Gujarat. This launch further strengthens Hilton’s presence in the state, a vital economic corridor where the company currently operates DoubleTree by Hilton Ahmedabad and Hampton by Hilton Vadodara-Alkapuri.

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Hilton Worldwide Holdings Inc.

February 26, 2025 07:55 PM

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Nekajui, a Ritz-Carlton Reserve Debuts as the Ultimate Ultra-Luxury Escape on Peninsula Papagayo

Inspired by its Breathtaking Surroundings, Contemporary Design Harmonizes with Local Culture in a Tranquil Costa Rican Paradise

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Marriott International

February 26, 2025 07:30 PM

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Minor Hotels Continues China Expansion with Anantara Thousand Island Lake Resort

The new lakeside project blends Anantara’s lifestyle and luxury expertise with the natural beauty of Qiandao Lake for an unparalleled vacation experience

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Minor Hotels

February 26, 2025 07:10 PM

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Crowne Plaza by IHG Leads the Charge in Blended Travel – New Research Reveals Demand for Seamless Work-Leisure Integration with Return to Office

The Crowne Plaza white paper includes a survey of 296 IHG business and leisure travelers from the U.S. and U.K. conducted with Material via the IHG One Rewards online community between August 28 and September 5, 2024.

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GLO

February 26, 2025 11:00 AM

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Crowne Plaza by IHG Leads the Charge in Blended Travel – New Research Reveals Demand for Seamless Work-Leisure Integration with Return to Office

With thoughtfully designed spaces and guest experiences focused on connection, Crowne Plaza remains a top choice for hybrid travelers

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IHG® Hotels & Resorts

February 25, 2025 08:20 PM

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Hyatt Announces The Opening Of Andaz Doha In Qatar

The opening of Andaz Doha marks the debut of the lifestyle brand in Qatar and the fourth Hyatt brand in the city.

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Hyatt

February 25, 2025 07:55 PM

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Hyatt Select Announced as Hyatt’s First Conversion-Friendly Transient Brand in the Upper-Midscale Segment in the Americas

New brand complements upper-midscale extended-stay brand Hyatt Studios, which recently celebrated its first opening in Mobile, Alabama

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Hyatt

February 25, 2025 07:45 PM

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Waldorf Astoria Costa Rica Punta Cacique Now Accepting Reservations

Waldorf Astoria Costa Rica Punta Cacique, a luxury oceanfront resort with breathtaking views of Playa Penca is now accepting reservations for stays beginning May 1, 2025. The resort is one of Hilton’s most anticipated openings in the Caribbean and Latin America (CALA), and is slated to join Hilton’s portfolio of more than 280 hotels across the region this spring.

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Hilton Worldwide Holdings Inc.

February 25, 2025 07:20 PM

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Hilton Bolsters Athens Presence with Three Lifestyle Hotels

The first Tapestry Collection by Hilton and Curio by Hilton hotels in the Greek Capital are set to open in 2025 and 2026

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Hilton Worldwide Holdings Inc.

February 25, 2025 06:45 PM

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Marriott International Expands Luxury Safari Portfolio in Kenya with a Dual Signing of The Ritz-Carlton and JW Marriott Safari Camps

Marriott International, Inc. today unveiled plans to open two luxury tented safari camps in Kenya, following the signings of The Ritz-Carlton, Masai Mara Safari Camp and JW Marriott Mount Kenya Rhino Reserve Safari Camp with Lazizi Mara Limited and Lazizi Solio Limited, respectively, both part of the Lazizi Group of Companies.

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Marriott International

February 25, 2025 05:00 PM

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Avani’s New ‘Suite Escapes’ Collection Spotlights Stylish, Affordable Multi-Room Villas, Suites and Residences

A curator of stylish stays at competitive prices, Avani Hotels & Resorts introduces a collection of multi-room villas, suites, and residences designed for travellers seeking space, comfort and contemporary design – without the eye watering price tag. Starting with Asia and the Indian Ocean, prospective travellers can browse a collection of upscale resort spaces featuring private pools, breathtaking views and expansive living spaces, all offered at attractive prices.

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Minor Hotels

February 25, 2025 04:15 PM

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Eat Like a Local: Avani Khon Kaen Serves Up Exclusive Dining Deals

Avani Khon Kaen Hotel & Convention Centre is inviting food lovers to taste their way through the city with an exclusive dining programme. From Michelin-recognised restaurants to legendary noodle joints and vibrant cafés, guests can unlock special privileges at over 10 of Khon Kaen’s must-visit eateries, just by showing their room key card.

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Minor Hotels

February 25, 2025 02:55 PM

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TUI and Fever Redefine Leisure: Bringing Unique Experiences to Your Doorstep!

No Passport Needed – TUI opens new chapter with launch of ‘Experiences for Locals’ – activities specifically designed for people to enjoy in their home country, incl. immersive exhibitions, intimate comedy gigs, original theatre shows, foodie evenings and more. More than 350 ‘Experiences for Locals’ available in over 40 locations in the UK and Germany via the TUI and TUI Musement apps and websites.

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GLO

February 25, 2025 12:54 PM

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Luxury on the Nile: Sofitel opens new five-star hotel in Cairo

Sofitel, a pioneer of French luxury hospitality, has announced the grand opening of Sofitel Cairo Downtown Nile, a sophisticated addition to the heart of Cairo’s vibrant city. The five-star hotel blends timeless elegance with contemporary charm, redefining the art of living in Egypt to provide a unique gem that overlooks the majestic Nile.

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Accor

February 24, 2025 03:10 PM

Cruises:

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Cruise Planners Unveils New eBook: “How to Leverage AI-Powered Technology” for Travel Advisors

This comprehensive guide explores the transformative impact of artificial intelligence (AI) on the travel industry and offers travel advisors actionable insights to enhance their business operations and client experiences.

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GLO

February 26, 2025 09:30 AM

Retail, E-commerce, F&B, Healthcare:

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Recess to Partner with Dollar General on Experiential Marketing Through DGMN

Recess Experiential Network will use retailer and audience-targeting technology to expand brands’ and retailer’s reach into Dollar General’s local communities.

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GLO

February 26, 2025 10:30 AM

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Tim Hortons U.S. Roll Up To Win® sweepstakes is back!

Tims U.S. Rewards members who purchase an eligible hot or cold beverage, breakfast sandwich or breakfast wrap, or Omelette Bites can earn a digital Roll to reveal on the Tim Hortons app for a chance to win amazing prizes, including a 2025 Ford Bronco! Plus, there’s a $500 Daily Jackpot prize available to be won every day through March 23 by playing Roll Up To Win on the Tims app.

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GLO

February 24, 2025 11:00 AM

Entertainment, Sport, Telecom & Social Media:

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Zain Bahrain wins Customer Experience Award

Zain Bahrain, a leading telecommunications and technology provider in the region, has been recognized with the Best-Connected Customer Experience Award by IST Networks and Genesys at LEAP 2025.

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GLO

February 27, 2025 10:20 AM

Transport, Fuel Retail & Mobility:

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S&P Global Mobility Recognizes the 29th Annual Automotive Loyalty Awards Winners

General Motors, Tesla and Lincoln Corsair Lead the Industry in Retention in 2024

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GLO

February 27, 2025 09:45 AM

Payments, Finance, Property & Insurance:

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Psympl Launches Motivation Decoder to Improve Client Acquisition and Retention in Consumer Financial Services

Psychographics focus on consumers’ attitudes, values, and personalities, and the Motivation Decoder equips financial services providers with deep insights into the motivations, priorities, and behaviors of their clients, enabling highly personalized service and communication strategies.

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GLO

February 27, 2025 10:00 AM

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New Research Shows Surging Consumer Demand for AI-Banking Services, According to Personetics Global Survey

Personetics surveyed 2,000 banking customers across North America, EMEA, and APAC, finding that 74% would likely display greater loyalty to a bank that helps them achieve their financial goals through timely insights and autonomous spending and saving actions.

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GLO

February 26, 2025 04:15 PM

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Plusgrade, Capital One, and JetBlue Partner to Launch New Rewards Transfer Program

Capital One Miles cardholders can now seamlessly transfer their rewards into JetBlue TrueBlue points to unlock unforgettable travel experiences. Expanded exchange program meets growing consumer demand for flexible travel rewards, strengthening engagement for Capital One and JetBlue.

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Plusgrade

February 26, 2025 09:00 AM

Loyalty Technology, Solutions & Consulting:

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Ikea’s AI Revolution: How Responsible AI Governance is Shaping the Future of Business

Ikea is redefining AI adoption by embedding responsible governance into its business strategy—prioritising transparency, compliance, and human-centric innovation while staying ahead of global AI regulations.

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Ikea

February 28, 2025 12:20 PM

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Sinch Recognized as a Leader in the IDC MarketScape: Worldwide CPaaS 2025 Vendor Assessment

Innovation is at the core of Sinch’s mission to address the evolving challenges businesses face – rising customer expectations, increasing fraud threats, complex regulations, and legacy technology limitations.

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GLO

February 27, 2025 10:15 AM

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Raise Secures $63 Million to Transform the Payments and Loyalty Industry with Blockchain-Powered Gift Cards

Strategic Funding Round Was Led by Haun Ventures as the Company Seeks to Revolutionize Consumer Engagement and Drive Innovation in the Multi-Trillion Dollar Gift Card Industry

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GLO

February 27, 2025 08:00 AM

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Ascenda and Galileo Financial Technologies Collaborate to Elevate Card Loyalty Programs

This collaboration integrates Ascenda’s loyalty and customer engagement solutions with Galileo’s robust financial technology platform, offering clients an end-to-end path to launch loyalty card programs.

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Ascenda

February 26, 2025 08:30 AM

Reports, Research, Insights & Opinions:

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New book: Loyalty Programs and the Currency Effect

Written by global loyalty experts Evert de Boer and Xiao Yao Chin, the book unravels the dynamics of loyalty currencies  – considered by many as a “black box”  – and reveals how companies can harness them for financial success.

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GLO

February 27, 2025 09:30 AM

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Two-Thirds of Shoppers Say ‘No’ to AI Shopping Assistants – Trust Issues Could Slow Retail’s AI Revolution

According to a survey by Omnisend 58% of shoppers worry about AI’s use of their personal data, while 42% say current AI feels more like an upselling tool than a helpful assistant.

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GLO

February 27, 2025 09:00 AM

Jobs & Careers:

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Collective Hospitality is hiring: Loyalty Program Manager – LATAM

Location: Bangkok, Bangkok City, Thailand. Click inside to apply.

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GLO

February 28, 2025 01:00 PM

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Hilton is hiring: Director, Loyalty & Partnerships – Asia Pacific (12 months’ contract)

Location: Hilton · Singapore, Singapore (On-site). Click inside to apply.

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Hilton Worldwide Holdings Inc.

February 28, 2025 12:55 PM

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Royal Caribbean International is hiring: Sr. Director, Loyalty Marketing

Location: Miami, FL, Click inside to apply.

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Royal Caribbean

February 28, 2025 12:54 PM

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Barclays Bank US is hiring: AVP, Travel and Affinity Partnership Lead

Location: Wilmington, DE. Click inside to apply.

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GLO

February 28, 2025 12:50 PM

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Amtrak: Mgr Loyalty Program Design – 90389219 – Washington

Location: Washington, DC. Click inside to apply.

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GLO

February 28, 2025 12:48 PM

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Alaska Airlines is hiring: Principal Lifecycle Marketing

Location: SeaTac, WA. Click inside to apply

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Alaska Airlines

February 28, 2025 12:45 PM

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J. Crew is hiring: Senior Director Customer Retention and Loyalty

Location: NY, NY. Click inside to apply.

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GLO

February 28, 2025 12:40 PM

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Shell is hiring: Global Loyalty and CRM Manager

Location: Houston, TX. Click inside to apply.

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GLO

February 28, 2025 12:40 PM

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