GLO Featured Reports: Loyalty in Benelux 2025: Pragmatic but Demanding Consumers • JetBlue • Dubai Airport • Etihad • Southwest Airlines • Singapore Airlines • Amadeus • American Airlines • Accor • Mandarin Oriental • Pan Pacific • Fairmont Hotels • Celebrity Cruises • Famous Brands • Sainsbury's • PetSmart • Nedbank • Bank Nizwa • Mastercard • PwC • Loyalty reports • Loyalty Careers • Loyalty Jobs.
(Image Source)
GLOGLO Featured:
 (Image Source) |
Loyalty in Benelux 2025: Pragmatic but Demanding Consumers Loyalty in Benelux is defined by pragmatism and digital maturity. Consumers value discounts and rewards above status perks, with supermarkets and e-commerce driving most engagement. Wallet integration, instant redemption, and convenience are baseline expectations, while sustainability is fast becoming a loyalty driver. For brands, the challenge is turning selective participation into lasting attachment through value, trust, and authenticity.
|
||
ㅤ
Airlines, Alliances & Airports:
 (Image Source) |
Next-generation satellite internet technology to be installed on JetBlue planes as Kuiper service provides enhanced connectivity
|
||
 (Image Source) |
Dubai Airport Rolls Out “Red Carpet” — A World-First Passport-Free Departure Corridor Dubai International Airport has unveiled the “Red Carpet” corridor, the world’s first AI-powered, passport-free departure system that clears travelers in seconds using biometric verification. (Image: Dubai International Airport)
|
||
 (Image Source) |
Etihad Airways Reports Record Dh1.1 Billion Profit, CEO Signals IPO Readiness Etihad Airways reported a record Dh1.1 billion profit in H1 2025, driven by rising passenger demand and fleet expansion, with CEO Antonoaldo Neves signaling the airline’s readiness for a potential IPO pending shareholder approval.
|
||
 (Image Source) |
Free WiFi on Southwest allows Customers to browse, work, shop, stream, and
|
||
 (Image Source) |
New Singapore Airlines In-Flight Safety Video Celebrates Singapore’s Cultural Tapestry Singapore Airlines (SIA) today unveiled its new in-flight safety video, which creatively presents essential safety features while taking customers on a journey around Singapore’s diverse and vibrant landmarks, neighbourhoods, and communities.
|
||
 (Image Source) |
Amadeus and Bulgaria Air expand technology collaboration Deal features range of new disruption management, analytics and customer interface tools
|
||
 (Image Source) |
Scoot Partners with Dohop to Expand Global Connectivity The collaboration positions Scoot as one of the early adopters in Asia-Pacific to embrace this new form of interline connectivity, underscoring its commitment to innovation and customer convenience in a competitive low-cost travel market.
|
||
 (Image Source) |
Etihad Guest Launches Major GuestSeat Sale to Celebrate New Destinations Book between 31 August – 2 September for up to 50% off GuestSeat fares to select new Etihad destinations. For travel until 15 December 2025 from as little as 6,500 Etihad Guest Miles.
|
||
 (Image Source) |
American Airlines continues to enhance the premium customer experience and invest in the Charlotte community with its latest plans to build a Flagship® lounge and expand its Admirals Club® lounge footprint at Charlotte Douglas International Airport (CLT).
|
||
 (Image Source) |
Extra flights added for games, access to SEC Network inflight entertainment, and a new destination that gets fans closer to the action in 2026.
|
||
 (Image Source) |
Scoot Launches New KrisFlyer Award Chart for More Rewarding Journeys Scoot, the low-cost subsidiary of Singapore Airlines (SIA), announced the launch of a new KrisFlyer award chart, allowing members to redeem Scoot flights with miles at attractive rates. The award chart offers greater rewards and benefits, with one-way flight redemptions starting from as low as 1,500 KrisFlyer miles for Economy class base fares.
|
||
ㅤ
Hotels & Hospitality:
 (Image Source) |
Scandic Hotels signs first enterprise agreement for Amadeus Agency360® in Scandinavia Solution offers a comprehensive view of travel agency bookings to increase reservations and improve performance
|
||
 (Image Source) |
J.D. Power report: Hotel Management Companies Face Food and Beverage, Facilities Maintenance Challenges as Operating Expenses Rise
|
||
 (Image Source) |
Accor Launches ALL Accor+: A Unified Global Paid Subscription Loyalty Programme Accor, a global leader in hospitality, has unveiled ALL Accor+, a reimagined and unified subscription platform that consolidates the company’s various regional programmes under one global brand. This evolution brings together established successes such as Accor Plus in Asia Pacific and ALL Signature in Brazil, creating a single, harmonised framework fully integrated into the ALL – Accor Live Limitless loyalty programme.
|
||
 (Image Source) |
Mandarin Oriental Hyde Park, London Introduces ‘Hyde Park Riders’ – A Luxury Equestrian Experience Mandarin Oriental Hyde Park, London has launched Hyde Park Riders, a bespoke equestrian package offering private horseback rides through Hyde Park, luxury accommodations, curated amenities, and exclusive experiences starting from £1,300 per night.
|
||
 (Image Source) |
Mandarin Oriental, Singapore Presents a Mid-Autumn Artistry With Shanghai Tang Mandarin Oriental, Singapore unveils a creative collaboration with SHANGHAI TANG, the luxury fashion house known for reinterpreting Chinese heritage through bold, contemporary design. Timed to coincide with the Mid-Autumn Festival, the partnership runs from 15 August to 31 October 2025 and introduces a series of experiences, with a limited-edition mooncake gift set as the highlight, themed afternoon tea.
|
||
 (Image Source) |
Pan Pacific Hotels Group (PPHG) has unveiled an exclusive collaboration with The LEGO® Group in Singapore, designed to immerse travellers and fans in the excitement of the city’s iconic night race.
|
||
 (Image Source) |
FAIRMONT HOTELS & RESORTS TURNS UP THE VOLUME ON LUXE AUDIO WITH NEW DEVIALET SOUND PARTNERSHIP Global collaboration sets a new standard for luxury hospitality, where sound is not just heard but deeply felt, enhancing connections between guests, each other, and the storied Fairmont properties they visit
|
||
ㅤ
Cruises:
 (Image Source) |
Celebrity Cruises Launches Next-Generation River Ships With expansive open-air decks, larger staterooms, elevated dining, and one-of-a-kind experiences, Celebrity Cruises is redefining how travelers explore Europe’s iconic rivers. Priority Booking Access for these groundbreaking river journeys is now available.
|
||
ㅤ
Retail, E-commerce, F&B, Healthcare:
 (Image Source) |
South Africa’s Famous Brands partners with MoEngage to unify customer data and drive loyalty South Africa’s largest restaurant franchisor and food services business selects MoEngage’s Customer Data and Engagement Platform to unify its customer data, automate personalization, and drive growth for its iconic brands
|
||
 (Image Source) |
Sainsbury’s Trials Facial Recognition to Combat Rising Shoplifting and Abuse Sainsbury’s — the UK’s second-largest supermarket chain — has begun an eight-week pilot of facial recognition technology at two stores: one in Sydenham, Southeast London, and another in Oldfield Park, Bath. The trial, conducted in partnership with Facewatch, aims to help store staff identify and potentially bar individuals previously implicated in theft, aggression, or violent behavior. (Image: Sainsbury’s)
|
||
 (Image Source) |
PetSmart Celebrates Pet Adopters, Elevating Them to Its Highest Loyalty Tier PetSmart is honoring pet adopters by elevating them to the highest Treats Rewards tier for opening their hearts and homes to a new pet companion. Now, anyone who adopts at a PetSmart store through PetSmart Charities will have the chance to claim VIPP (Very Important Pet Parent) status, the top tier and level of savings in the Treats Rewards loyalty program.
|
||
 (Image Source) |
Pokeworks Reports Record Consumer Growth In 2025 In the first seven months of the year, the brand grew its Pokeworks Rewards loyalty program 4x faster than 2024 and delivered double-digit loyalty sales growth.
|
||
 (Image Source) |
Peach Cobbler Factory Sweetens the Deal with New Peachy Points Loyalty Program The new program allows guests to earn points with every purchase, unlocking sweet rewards along the way. Members enjoy exclusive perks, early access to new menu items, and special offers tailored just for them.
|
||
 (Image Source) |
Moca Network partners with Spree Finance and BookIt.com to launch AIR Shop Moca Network’s AIR Kit will be natively embedded in AIR Shop, enabling AIR users to verify their unified identity data to instantly gain access and unlock membership tier upgrades to earn on-chain rewards worth up to 30% of the value of any purchases made at participating merchants. AIR Kit partners will also be able to leverage AIR Shop to provide real-world incentives to users of existing consumer applications.
|
||
ㅤ
Entertainment, Sport, Telecom & Social Media:
 (Image Source) |
Nedbank Enters South Africa’s MVNO Market with ‘Nedbank Connect’ Nedbank has launched Nedbank Connect, a mobile service for its clients that combines flexible, contract-free plans with integrated Greenbacks rewards, offering airtime and data benefits as part of the bank’s broader beyond-banking strategy.
|
||
 (Image Source) |
Swiss-based YouHodler Extends Strategic Partnership with Torino FC The partnership has delivered new visibility for Web3 services in Italy, while giving Torino fans access to activations that merge the passion of football with next-generation financial tools. Every year at the Torino Stadium, YouHodler hosts and organizes events, such as the Crypto Summit. This event has also featured fun social activities with players.
|
||
 (Image Source) |
Admission for each Masterpiece film will be $8.99, and daily concessions offers will be available to loyalty program members.
|
||
ㅤ
Payments, Finance, Property & Insurance:
 (Image Source) |
Oman’s Bank Nizwa launches ‘Nizwa Plus’ loyalty program Turning everyday spending into exclusive rewards.
|
||
 (Image Source) |
Mastercard partners with Qlub to transform digital payments in the GCC hospitality sector This marks a significant step towards enhancing the digital payment landscape in the region by meeting the growing demand for seamless, technology-driven dining experiences
|
||
ㅤ
Loyalty Technology, Solutions & Consulting:
 (Image Source) |
Ireckonu warns hotels face serious risks using ChatGPT The main risk lies in public AI models like ChatGPT, which are not designed to handle sensitive guest information. Uploading personal data — names, preferences, or booking histories — could expose it to external servers, often in jurisdictions with weaker privacy laws. In the worst-case scenario, this data could be stored or used to train future models, potentially resulting in heavy fines under regulations such as GDPR.
|
||
 (Image Source) |
Symmetri Launches Agentic Marketing Platform To Empower Brands In The Agent Economy Founded by enterprise software veterans who generated over $3 billion in exits to LiveRamp, Microsoft, Oracle, and Salesforce, the company enables marketing teams to deploy and orchestrate specialized AI agent networks that work together to learn, predict, and optimize every part of the customer journey ensuring marketing drives revenue growth and smarter business outcomes.
|
||
 (Image Source) |
Choozle Elevates Campaign Intelligence with Kokai These next-generation capabilities enhance audience targeting, campaign measurement, and AI-powered decision-making across Choozle-managed campaigns.
|
||
 (Image Source) |
Qualtrics Achieves Top International Security Certifications for AI Systems Achieving ISO 42001 certification is a critical third-party validation that proves Qualtrics has in place the frameworks and governance to maintain the highest standards of security, privacy, and ethical practices in AI across the Qualtrics® Experience Management Platform® for all industries.
|
||
ㅤ
Reports, Research, Insights & Opinions:
 (Image Source) |
PWC Holiday Outlook 2025 report. A seasonal remix: Value, meaning and generational shifts The holiday season is typically one of steady rhythms and familiar patterns, but PwC’s Holiday Outlook 2025 suggests this year will feel different — more like jazz than a well-rehearsed melody. Consumers are adjusting their habits in the face of rising costs, tariffs, and shifting generational priorities, leading to the first notable dip in holiday spending since 2020.
|
||
 (Image Source) |
PwC report. Evolving AI from experimentation to excellence Next in consumer markets 2025 PwC’s Consumer Markets Industry Trends 2025 report shows that companies are moving from AI pilots to enterprise-wide adoption, using generative AI to drive personalization, dynamic pricing, compliance, and M&A, while emphasizing trust, cybersecurity, and responsible deployment as key differentiators.
|
||
 (Image Source) |
16 Years of Data: Clean Restrooms Drive Loyalty, Repeat Visits, and Revenue The 2025 results confirm a powerful truth: restrooms aren’t just functional spaces – they’re a mirror of a facility’s management, brand, and values. Whether they fall short or exceed expectations, the impact on customer perception, loyalty, and spending is immediate.
|
||
 (Image Source) |
Spiro Delivers Never-Before-Seen Data Linking Live Events to Purchase Intent and Revenue Impact Experiential Marketing Impact Report (EMIR), is a proprietary study surveying more than 2,000 U.S. consumers attending Tech and CPG live events. The findings draw a direct line between live experiential marketing and purchase intent, equipping CMOs and brand leaders with insights and tools to reposition experiential from a perceived cost center to a proven revenue driver.
|
||
ㅤ
Jobs & Careers:
 (Image Source) |
Uber is hiring: Head of Membership & Loyalty, Delivery – UK&I Location: London, UK. Click inside to apply.
|
||
 (Image Source) |
HSBC is hiring: Customer Lifecycle Engagement Director Location: Birmingham. Click inside to apply.
|
||
 (Image Source) |
Chevron is hiring: Head of Marketing Loyalty and CRM Location: Houston, TX. Click inside to apply
|
||
 (Image Source) |
Antal International is hiring: CRM, Retention & Loyalty Lead Location: Mumbai, Maharashtra, India. Click inside to apply.
|
||
 (Image Source) |
R.M.Williams is hiring: Head of Customer Growth Location: Sydney, Australia. Click inside to apply.
|
||
 (Image Source) |
The Fresh Market is hiring: Loyalty Program Coordinator Location: Greensboro, North Carolina, USA. Click inside to apply.
|
||
 (Image Source) |
Currys is hiring: CRM Loyalty Manager Location: London, England, United Kingdom. Click inside to apply.
|
||
 (Image Source) |
Midnite is hiring: Lead Product Manager – Loyalty & Rewards Platform Location: Remote, must be UK-based. Click inside to apply.
|
||
 (Image Source) |
Morrisons is hiring: Marketing Advisor, Loyalty Location: Bradford, England, United Kingdom. Click inside to apply.
|
||
 (Image Source) |
John Lewis & Partners is hiring: Loyalty Offers Senior Manager Location: London, England, United Kingdom. Click inside to apply.
|
||
 (Image Source) |
Nutrafol is hiring: Manager, Loyalty Program Location: Remote, USA. Click inside to apply.
|
||
 (Image Source) |
Sainsbury’s is hiring: Loyalty Partnerships Manager Location: London, England, United Kingdom. Click inside to apply.
|
||
 (Image Source) |
PHV is hiring: Manager, Loyalty – Calvin Klein Location: New York, NY, USA. Click inside to apply.
|
||
 (Image Source) |
Kia India is hiring: Customer Experience (CX) Program Specialist Location: Gurugram, Haryana, India. Click inside to apply.
|
||
ㅤ
Loyalty Events, Awards & Calendar:
 (Image Source) |
Comarch: Why Gamification is the Missing Engine in Modern Loyalty Gamification is rapidly emerging as a core driver of modern loyalty. This upcoming Comarch webinar explores how brands can move beyond points and discounts to create habit-forming, emotionally engaging programmes. Expect insights, best-practice mechanics, and practical strategies to transform loyalty into a true engine of customer engagement.
|
||
ㅤ
Disclaimer: Press release
© Press Release 2025
Send us your press releases to news@globalloyalty.org
Press releases originate from external third-party providers. This website does not have responsibility or control over its content, which is presented as is, without any alterations. Neither this website nor its affiliates guarantee the accuracy of the views or opinions expressed in the press release.
The press release is intended solely for informational purposes and does not offer tax, legal, or investment advice, nor does it express any opinion regarding the suitability, value, or profitability of specific securities, portfolios, or investment strategies. Neither this website nor its affiliates are liable for any errors or inaccuracies in the content, nor for any actions taken based on it. By using the information provided in this article, you agree to do so at your own risk.
To the maximum extent permitted by applicable law, this website, its parent company, subsidiaries, affiliates, shareholders, directors, officers, employees, agents, advertisers, content providers, and licensors shall not be liable to you for any direct, indirect, consequential, special, incidental, punitive, or exemplary damages, including but not limited to lost profits, savings, and revenues, whether in negligence, tort, contract, or any other theory of liability, even if the possibility of such damages was known or foreseeable.
The images used in press releases and articles provided by 3rd party sources belong to the respective source provider and are used for illustrative purposes in accordance with the original press releases and publications.
Disclaimer: Content
While we strive to maintain accurate and up-to-date content, Global Loyalty Organisation Ltd. makes no representations or warranties of any kind, express or implied, about the correctness accuracy, completeness, adequacy, or reliability of the information or the results derived from its use, not that the content will meet your requirements or expectations. The content is provided “as is” and “as available”. You agree that your use of the content is at your own risk. Global Loyalty Organisation Ltd. disclaims all warranties related to the content, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and title, and is not liable for a particular purpose, non-infringement, and title, and is not liable for any interruptions. Some jurisdictions do not allow the exclusion of certain warranties, so these jurisdictions may not apply to you. Global Loyalty Organisation Ltd. Reserves the right to modify, interrupt, or discontinue the content without notice and is not liable for doing so.
Global Loyalty Organisation Ltd. shall not be liable for any damages, including special, indirect, consequential, or incidental damages, or damages for lost profits, revenue, or use, arising out of or related to the content, whether in contract, negligence, tort, statute, equity, law, or otherwise, even if advised of such damages. Some jurisdictions do not allow limitations on liability for incidental or consequential damages, so this limitation may not apply to you. These disclaimers and limitations apply to Global Loyalty Organisation Ltd. and its parent, affiliates, related companies, contractors, sponsors, and their respective directors, officers, members, employees, agents, content providers, licensors, and advisors.
The content and its compilation, created by Global Loyalty Organisation Ltd, are the property of Global Loyalty Organisation Ltd. and cannot be reproduced without prior written permission.
