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Home » Articles » Private: Southwest Airlines (USA) offers additional 25K Bonus Points to customers in apology for disruptions

AIRLINES & ALLIANCES
Southwest Airlines (USA) offers additional 25K Bonus Points to customers in apology for disruptions

0 comments #bonus  #crisismanagment  #Southwest  #USA

Dallas-based Southwest Airlines is trying to untangle a mess it made after Christmass disruptions. The company has promised to refund to refund “reasonable requests” for reimbursement for expenses incurred by passengers who dealt with flight delays. In additon to that CEO has emailed on Janurary 3rdofferign additional goodwill offering with a…

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