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Home » Articles » GLO VIDEO / Loyalty Predictions 2023: Loyalty Budgets for 2023, Episode 14

GLO VIDEO / Loyalty Predictions 2023: Loyalty Budgets for 2023, Episode 14 (Full Episode)

by GLO
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Kristi Gole, Head of Startegy, Global Hotel Alliance:   At GHA we recently refreshed our programme, we re-launched it just a year ago. So if anything, our budgets were CAPEX. During COVID everything was CAPEX, it was all investment. And then this past year, we started moving over to OPEX. So…

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