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Home » Articles » Private: China’s Trip.com unveils its latest AI tweaks to improve CX

China’s Trip.com unveils its latest AI tweaks to improve CX

by GLO
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  "Trip.com Group has revealed a range of upgraded services geared towards empowering travelers through AI-driven capabilities and knowledge. In the words of Trip.com Group's co-founder and executive chair, James Liang, at the recent AI-driven strategy press conference, he stated, 'Tourism will remain a crucial industry in the era of…

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