Subscribe
Join GLO today for largest global network of loyalty & CX professionals and latest loyalty research & analysis.
Join GLO
© 2025 Global Loyalty Organisation. All rights reserved.
Home » Articles » Private: Oracle Introduces Generative AI Capabilities to Help Organizations Improve Customer Service

AI / MACHINE LEARNING
Oracle Introduces Generative AI Capabilities to Help Organizations Improve Customer Service

by GLO
written by GLO 0 comments

New generative AI-powered capabilities in Oracle Fusion Cloud Customer Experience (CX) help service agents, field technicians, and customers solve issues faster Oracle has announced the addition of generative AI-powered capabilities within Oracle Fusion Cloud Customer Experience (CX). Supported by the Oracle Cloud Infrastructure (OCI) generative AI service, the new capabilities are…

Leave a Comment

© 2025 Global Loyalty Organisation. All rights reserved.
Global Loyalty Organisation
Powered by  GDPR Cookie Compliance
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.