Members can now enjoy better rewards and perks, up to 20% off hotels
(Image Source)
Trip.comMembers can now enjoy better rewards and perks, up to 20% off hotels
Leading global travel service provider Trip.com is pleased to announce its 6th anniversary with a gift to its valued customers – an enhanced loyalty program that features a renewed membership tier mechanism and enhanced member rewards globally.
During Trip.com’s 6th anniversary promotion campaign, from now to Oct 31, Trip.com members can enjoy additional benefits on top of basic membership privileges.
(Image Source)
(Image Source)
Schubert Lou, Chief Operating Officer, Trip.com, said, “We are thrilled to celebrate this significant milestone for Trip.com as we continue journeying with our valued customers. As a sign of our continued commitment and gratitude to our loyal members, we hope these exciting new benefits and features add greater value to our customers, ultimately enhancing convenience and ensuring a safe, seamless and rewarding travel experience with Trip.com.”
Enhanced Loyalty Program: Membership Tiers
Customers can sign up for free to become a Silver member to earn rewards and enjoy discounts on bookings. Membership tier upgrades are determined by the number of valid bookings made within twelve months. Members who attain an upgrade by completing a certain number of bookings will have their new membership tier extended by one year from the date of their membership upgrade. Trip.com will reset membership tiers according to the member’s most recent settlement date.
New Services and Perks
Trip Coins already allow Trip.com members to enjoy many rewards and savings. This year, Trip.com will be rolling out new services for members to further support its ongoing commitment to excellent customer service, and mission to become a true travel companion for its global customer base.
For all member tiers, a new Emergency Assistance will be introduced that offers customers comprehensive help services ranging from medical support to translation assistance, child repatriation, and assistance with missing baggage. This service is available in all English-language regions.
Platinum and Diamond members can enjoy an exclusive Priority Assistance for Calls & Chats service for high-priority and fast access to a live Trip.com agent; a VIP Customer Specialists service for access to prompt and specialised assistance that has all of customer’s travel details; and a Free Airport VIP Lounge Access (once per calendar year for Platinum members, twice per calendar year for Diamond members). The VIP Service is available for the following countries and regions: Australia, Great Britain, Singapore, Korea, Japan, Hong Kong, Taiwan, Spain, Denmark, Italy.
Gold, Platinum, and Diamond tier members can now enjoy a full waiver of the train handling fee, using the No Refund Handling Fee for Trains feature (once, twice, and four times per calendar year, respectively).
Commitment to Enhancing Customer Experiences
Trip.com continues to ensure world-class customer service, encapsulated in its all-in-one app offerings. Not only limited to flights, accommodations, attractions and car rentals, the global travel platform reiterates its commitment to customers through TripGenie – an advanced AI travel assistant designed to revolutionise travel planning and booking; the Trip Moments Community – a vibrant, travel-related social media experience that connects travellers globally; and Trip.com’s unrivalled Customer Service team, who ensure smooth customer experiences with prompt service. With this upgraded loyalty program, Trip.com aims to be the trusted travel companion for global travellers.
Download the Trip.com app now, and start exploring, befitting, and experiencing our enhanced loyalty program today.
About Trip.com
Trip.com is an international one-stop travel service provider, available in 24 languages across 39 countries and regions in 31 local currencies and sites. Trip.com has an extensive hotel and flight network consisting of more than 1.2 million hotels and flights from over 480 airlines covering 2,600 airports in 200 countries and regions around the globe. Trip.com’s world-class 24/7 multilingual customer service as well as additional centres in Edinburgh, Tokyo and Seoul, help to ‘create the best travel experience’ for its millions of customers worldwide. To book your next trip, visit trip.com.
SOURCE Trip.com
(Image Source)
Disclaimer: Press release
© Press Release 2025
Send us your press releases to news@globalloyalty.org
Press releases originate from external third-party providers. This website does not have responsibility or control over its content, which is presented as is, without any alterations. Neither this website nor its affiliates guarantee the accuracy of the views or opinions expressed in the press release.
The press release is intended solely for informational purposes and does not offer tax, legal, or investment advice, nor does it express any opinion regarding the suitability, value, or profitability of specific securities, portfolios, or investment strategies. Neither this website nor its affiliates are liable for any errors or inaccuracies in the content, nor for any actions taken based on it. By using the information provided in this article, you agree to do so at your own risk.
To the maximum extent permitted by applicable law, this website, its parent company, subsidiaries, affiliates, shareholders, directors, officers, employees, agents, advertisers, content providers, and licensors shall not be liable to you for any direct, indirect, consequential, special, incidental, punitive, or exemplary damages, including but not limited to lost profits, savings, and revenues, whether in negligence, tort, contract, or any other theory of liability, even if the possibility of such damages was known or foreseeable.
The images used in press releases and articles provided by 3rd party sources belong to the respective source provider and are used for illustrative purposes in accordance with the original press releases and publications.
Disclaimer: Content
While we strive to maintain accurate and up-to-date content, Global Loyalty Organisation Ltd. makes no representations or warranties of any kind, express or implied, about the correctness accuracy, completeness, adequacy, or reliability of the information or the results derived from its use, not that the content will meet your requirements or expectations. The content is provided “as is” and “as available”. You agree that your use of the content is at your own risk. Global Loyalty Organisation Ltd. disclaims all warranties related to the content, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and title, and is not liable for a particular purpose, non-infringement, and title, and is not liable for any interruptions. Some jurisdictions do not allow the exclusion of certain warranties, so these jurisdictions may not apply to you. Global Loyalty Organisation Ltd. Reserves the right to modify, interrupt, or discontinue the content without notice and is not liable for doing so.
Global Loyalty Organisation Ltd. shall not be liable for any damages, including special, indirect, consequential, or incidental damages, or damages for lost profits, revenue, or use, arising out of or related to the content, whether in contract, negligence, tort, statute, equity, law, or otherwise, even if advised of such damages. Some jurisdictions do not allow limitations on liability for incidental or consequential damages, so this limitation may not apply to you. These disclaimers and limitations apply to Global Loyalty Organisation Ltd. and its parent, affiliates, related companies, contractors, sponsors, and their respective directors, officers, members, employees, agents, content providers, licensors, and advisors.
The content and its compilation, created by Global Loyalty Organisation Ltd, are the property of Global Loyalty Organisation Ltd. and cannot be reproduced without prior written permission.
