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Home » Articles » Private: NatWest and IBM Collaborate on Generative AI Initiative to Enhance Customer Experience

AI / MACHINE LEARNING
NatWest and IBM Collaborate on Generative AI Initiative to Enhance Customer Experience

by GLO
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NatWest and IBM (NYSE: IBM) today announced enhancements to the bank's virtual assistant, Cora, that will use generative AI to provide customers with access to a wider range of information through conversational interactions. The bank will be among the first in the UK to deploy generative AI with a virtual…

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