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Airbnb upgrades bookings site with 3 enhancements to increase CX

by GLO
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  Airbnb is introducing three enhancements that include a selection of accommodation favorites, a revamped ratings and reviews system, and new listing management tools. Guest Favorites: Airbnb is introducing a curated collection of 2 million highly-rated homes on their platform. These homes are selected based on ratings, reviews, and reliability…

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