AI / MACHINE LEARNING

GLO Interview at WAF Lisbon: Massimo Morin, Global Head of Travel/ Passenger Airlines, AWS – Part 1 of 2 (Full Interview)

  0:00 - Introduction 1:01 - on most significant developments in loyalty technology in 2023 3:51 - on Artificial Intelligence 7:07 - on single view of the customer 10:21 - on challenges in dealing with legacy systems and legacy mindsets 16:44 - on regional differences in approach to innovation  …