Azerbaijan Airlines’ 2022–2023 Sustainability Report highlights a strong post-pandemic recovery, with expanded routes, modernised fleet investments, and revenue growth, while reinforcing its commitment to environmental stewardship, employee welfare, and social responsibility. The airline prioritised sustainable operations through emissions reduction, digital transformation, and global partnerships, positioning itself as a regional leader in ethical and efficient aviation.

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Azerbaijan AirlinesAccess full Azerbaijan Airlines Sustainability Report 2022-2023 here
Azerbaijan Airlines Sustainability Report 2022–2023: A Summary
Azerbaijan Airlines (AZAL) has released its biannual Sustainability Report for 2022–2023, showcasing its post-pandemic recovery, modernisation efforts, and commitment to environmental, social, and governance (ESG) goals.
Key Achievements
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Operational Recovery: AZAL surpassed pre-pandemic activity levels, increasing its number of flights from 9,139 in 2021 to 26,266 in 2023.
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Passenger Growth: Carried nearly 3 million passengers in 2023, up from 1.1 million in 2021.
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Route Expansion: Grew its destination network from 31 in 2022 to 58 in 2023.
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Fleet Modernisation: Ordered 12 A320neo and A321neo aircraft and 8 Boeing 787-8 Dreamliners, enhancing fuel efficiency and sustainability.
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Financial Performance: Revenue increased to 1.4 billion AZN in 2023, reflecting successful strategic cost optimisations.
Strategic Priorities
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Sustainable Growth: Investment in fuel-efficient aircraft and exploration of Sustainable Aviation Fuel (SAF).
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Customer Satisfaction: Enhancements in digital services, CRM integration, and flight offerings.
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Employee Development: Introduction of advanced training systems, new hiring platforms, and career events.
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Social Responsibility: Engagement with local communities, education partnerships, and gender equality initiatives.
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Brand Awareness: Active marketing and employer branding campaigns to improve visibility and trust.
Environmental Efforts
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Emissions Management: Adoption of SkyBreathe carbon tracking and participation in CORSIA to monitor and offset CO₂ emissions.
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Air Traffic Efficiency: Implementation of direct route assignments, Continuous Descent Operations (CDO), and Continuous Climb Operations (CCO) via AZANS.
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Energy and Waste: Monthly water assessments, recycling initiatives, and reduced reliance on natural gas.
Governance and Compliance
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Robust Governance: Operates under a centralised framework with a dedicated Audit Committee ensuring transparency and integrity.
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Ethics and Conduct: Adoption of a comprehensive Code of Behaviour and ongoing compliance with global aviation standards.
Workforce and Equality
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Diverse Talent Pool: More than 7,000 employees, with a strong focus on equal opportunity and gender pay equity (1.1 ratio men to women).
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Employee Welfare: Voluntary medical insurance, ergonomic workstations, and sports/fitness programmes introduced to improve morale and productivity.
Notable Partnerships and Collaborations
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International Cooperation:
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New routes linking China and Europe.
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Agreements with Hainan Airlines and GetJet Airlines.
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Strategic coordination with Turkish and European air navigation providers.
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Educational Alliances:
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Collaboration with Ayjet (Turkey) and other academic institutions to advance aviation training.
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Participation in international training and research programmes.
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This report reinforces AZAL’s vision of integrating commercial success with sustainable practices, highlighting its leadership role in the CIS aviation sector. The airline remains committed to innovation, environmental responsibility, and stakeholder engagement in line with international standards.
Source: Azerbaijan Airlines
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